Sytner Group · 1 day ago
Mercedes-Benz Weekend Receptionist / Host
Sytner Group is seeking a friendly and enthusiastic Weekend Receptionist/Host for their Mercedes-Benz of Temple Fortune dealership. The role involves welcoming customers, managing their visits, and handling incoming calls to ensure a high level of service.
Automotive
Responsibilities
Welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout
Manage incoming calls and will be responsible for connecting the diallers to the right department promptly
Help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service
Be the first impression on the phone for our clients and guests – so a warm and cheerful voice with an ability to efficiently transfer the call is essential
Collate customer knowledge and anticipate their needs
Use own initiative where they think it will delight a customer
Excellent organisational and preparation skills are required coupled with a genuine passion for detail
Qualification
Required
Friendly and enthusiastic demeanor
Ability to welcome customers and manage their visit efficiently
Capability to manage incoming calls and connect callers to the right department promptly
Proactive communication skills with management and dealership teams
Innovative approach to creating customer experiences
Ability to use initiative to delight customers
Excellent organizational and preparation skills
Genuine passion for detail
Benefits
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary / community work
Company
Sytner Group
Sytner Group represents 19 of the world's most desirable car manufacturers in over 100 dealerships across the UK. It is a sub-organization of Penske Automotive Group.
Funding
Current Stage
Late StageCompany data provided by crunchbase