Thuma · 1 day ago
Store Manager
Denver, Colorado
Full-time
Onsite
Mid, Senior Level
$75K/yr - $95K/yr
5+ years expThuma is a bedroom lifestyle brand looking for a Store Manager to lead their new flagship in Cherry Creek. The role involves building and leading a team, delivering exceptional guest experiences, and overseeing all aspects of store and cafe operations to drive business results.
Retail
Responsibilities
Lead, develop, and motivate the Thuma retail team. Maintain a high level of product and brand knowledge and ensure 6-star hospitality for guests
Oversee all daily store operations, including scheduling, inventory management, and operational efficiency, while seamlessly integrating the cafe team and providing a cohesive experience
Drive sales performance and achieve key metrics while maintaining Thuma’s brand ethos and guest-first approach
Maintain visual merchandising and store presentation to uphold brand standards and create an inviting space
Lead hiring, onboarding, and development efforts to build a high-performing team
Cultivate a strong team culture through training, coaching, and continuous feedback
Ensure seamless execution of new product launches, events, and in-store activations
Collaborate with internal teams including retail operations, merchandising, marketing, and brand to align store initiatives, drive traffic, and execute in-store events
Handle guest inquiries and resolve service issues with professionalism and a solutions-driven mindset, while collaborating with the CX team to ensure seamless guest communication
Manage store budget and expenses, ensuring store efficiency
Prioritize clienteling to build long-term relationships with guests and drive repeat business
Oversee daily register counts, cash depositing, and payroll submissions
Manage inventory control, cycle counts, and swatch monitoring
Lead store maintenance efforts, including scheduling and communication around repairs, cleaning, and upkeep
Handle operational updates, including SOP creation, updates, and calendly scheduling
Ensure compliance with health and safety regulations, including food safety and sanitation in the cafe
Qualification
Required
5+ Years of retail experience with a minimum of 4 years experience in retail management; cafe experience is a plus
Strong background in retail operations, planning, and sales strategy
Proven ability to lead and deliver high-level customer service, with a focus on clienteling and personalized experiences
Experience managing visual merchandising, store maintenance, and inventory control
Excellent communication, collaboration, and delegation skills, with strong decision-making abilities in high-pressure situations
Ability to recruit, train, and develop a high-performing team
Availability to work a Tuesday - Saturday weekly schedule
Strong conflict resolution, employee coaching, and counseling skills
Proficiency in Microsoft Office; experience with Shopify and Gladly is a plus
You are able to be mobile on the sales floor for extended periods of time
You are able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
Benefits
Participation in employee stock option plan and our 401k program where we will match up to 6% of your contributions
Comprehensive medical, dental + vision coverage options with generous employer contributions + PTO
12 weeks of paid parental leave and company sponsored membership at One Medical
MacBook, Airpod Pros, Magic Mouse, Magic Keyboard
We provide an employee discount of 40% off all Thuma products
A complimentary product credit when you start, worth up to $2,000
$100 per month to recognize that you will use your cell phone for work related things
Company
Thuma
Thuma makes lifestyle-enhancing pieces for the bedroom, the most important room in the house.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Alex McNealey
Chief Operations Officer
Recent News
2026-01-12
2025-10-26
Business Insider
2025-04-16
Company data provided by crunchbase