Sharebite · 5 hours ago
Restaurant Onboarding Associate
United States
Full-time
Remote
New Grad, Entry Level
$65K/yr - $70K/yrSharebite is the leading food ordering platform built for companies to feed their employees. The Restaurant Onboarding Associate will guide new restaurant partners through the onboarding process, ensuring they are fully equipped to succeed on the Sharebite platform.
B2BCateringDeliveryDelivery ServiceEnterprise SoftwareFood DeliveryOffice AdministrationProfessional ServicesSubscription Service
Responsibilities
Own and optimize the end-to-end onboarding process for new restaurant partners, ensuring accurate and efficient setup and a smooth transition from Sales to Operations
Execute onboarding workflows such as restaurant profile setup, menu building coordination, operational configuration, order tests, etc
Deliver clear, effective training and onboarding support to restaurant teams, ensuring they’re set up to fulfill orders successfully and are aligned with Sharebite best practices on day one
Troubleshoot onboarding issues and coordinate with internal teams to quickly resolve operational or technical blockers
Review onboarding performance trends and partner feedback, identifying recurring pain points and proposing process improvements
Collaborate cross-functionally with Sales and Account Management to support a seamless post-sale experience and share operational feedback
Maintain onboarding documentation and internal resources to support consistency and scale across the team
Oversee the work of an offshore contractor supporting a limited portion of the onboarding process by auditing outputs for accuracy, ensuring completion, and providing clarifications as needed
Qualification
Required
Service-Oriented & Operationally Minded: You combine a strong customer mindset with attention to operational detail, ensuring restaurant partners are set up for success while identifying opportunities to improve the onboarding process
Detail-Oriented & Execution-Focused: You're able to manage multiple onboarding tasks with precision and consistency, while keeping timelines and quality standards top of mind
Clear Communicator: You communicate confidently and professionally with both restaurant teams and internal stakeholders, providing clear instructions and resolving issues efficiently
Collaborative & Reliable: You work well with cross-functional partners and external contributors (like offshore contractors), ensuring smooth handoffs and consistent execution
Organized & Process-Driven: You thrive in fast-moving environments, bring structure to ambiguity, and manage workstreams with clarity and consistency
Proactive Problem Solver: You anticipate potential issues, surface blockers early, and take initiative to keep onboarding moving forward without needing to be asked
Preferred
Experience with Salesforce is a plus: You're comfortable working within systems to track onboarding progress, update records, and maintain data accuracy
Benefits
Equity
Multiple health insurance options
A wide range of benefits
Company
Sharebite
Sharebite is an employee meal benefits platform built for the modern workforce, including office, remote, and hybrid teams.
Founded in 2017
51-200 employees
H1B Sponsorship
Sharebite has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$76.45MKey Investors
ProsusLafayette Square
2024-02-21Series Unknown· $13.55M
2022-06-28Series B· $39M
2021-05-25Series A· $15M
Leadership Team
Dilip Rao
CEO | Co-Founder
Ahsen Saber
Co-Founder, VP of Business Operations & Customer Success
Recent News
2025-12-10
Crunchbase News
2025-11-20
Tech Funding News
2025-10-20
Company data provided by crunchbase