Tennova Healthcare- North Knoxville Medical Center · 3 hours ago
Cash Specialist 1 - REMOTE
Tennova Healthcare is part of Community Health Systems, one of the nation’s leading healthcare providers. The Cash Specialist I is responsible for posting payments, reconciling cash receipts, and processing adjustments to patient accounts, ensuring accurate financial records and compliance with company policies.
Responsibilities
Reviews health insurance explanation of benefits (EOBs) to determine appropriate application of payments and contractual adjustments
Posts insurance and patient payments, resolving edits, manually matching invoices, and balancing payment files to checks or electronic funds transfers (EFTs)
Verifies and logs all fund transfers, lockbox deposits, and over-the-counter payments, ensuring accurate financial records
Reconciles daily cash transactions, identifying and resolving discrepancies in accordance with established guidelines
Analyzes payer reimbursements, comparing payments received against contract fee schedules to determine patient responsibility
Processes debit entries for approved refunds, auditing transactions for accuracy and compliance with company policies
Researches and transfers unidentified payments, ensuring timely resolution and proper account allocation
Balances daily cash reconciliation reports, including direct deposit reconciliation and variance resolution, preparing necessary reports for Finance
Prepares bank deposits and financial reports, ensuring timely submission and accuracy in financial reporting
Ensures confidentiality of patient financial records, maintaining compliance with HIPAA and company security policies
Performs other duties as assigned
Maintains regular and reliable attendance
Complies with all policies and standards
Qualification
Required
H.S. Diploma or GED required
0-1 years of experience in cash posting, accounts receivable, banking, or healthcare revenue cycle operations required
Basic understanding of cash posting, payment reconciliation, and financial reporting
Knowledge of insurance remittance, contractual adjustments, and refund processing
Proficiency in Microsoft Excel, banking reconciliation tools, and financial software
Strong problem-solving skills, with the ability to analyze and resolve payment discrepancies
Excellent attention to detail, organizational skills, and ability to meet deadlines
Strong verbal and written communication skills, with the ability to interact with finance teams, payers, and internal departments
Knowledge of HIPAA and financial security regulations related to patient accounts and payment processing
Preferred
Associate Degree in Accounting, Finance, Business Administration, or a related field preferred
Experience working with electronic health records (EHR) systems, payment processing, or insurance reimbursement preferred
Benefits
Comprehensive Health Coverage – Medical, dental, and vision plans to keep you and your family healthy.
Future Security: 401(k) with matching
Student Loan Support – Up to $10,000 repayment assistance, because we invest in your future.
Educational Tuition Assistance
Competitive Pay & Full Benefits – A salary and package designed to reward your expertise and dedication.
Paid Time Off