Care Center Representative / Teller / ITM Support jobs in United States
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Bank of Botetourt · 11 hours ago

Care Center Representative / Teller / ITM Support

positionBuchanan,VA,US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Bank of Botetourt is seeking qualified candidates for a Care Center Representative/Teller/ITM Support to work in our Customer Care Center in Buchanan, Virginia. The role involves providing customer service, supporting deposit services, and assisting with ITM and online banking inquiries while representing the bank in a professional manner.

Financial ServicesVenture Capital

Responsibilities

Incoming Call Operator, to include providing general telephone customer service in all areas
Customer Deposit Review
Deposit Services Support, including account related issues and questions, as well as daily account notices and letters preparation
ITM Customer Support
Deposit Account Maintenance and Review
Online Banking Support
Teller Support for retail employees
Provide superior customer service
Represent the bank in a professional manner
Represent Bank of Botetourt in community affairs and events
Treat all staff members with the utmost respect and cooperation
Conduct business to maximize shareholder value
Promptly report known or suspected violations of Bank Secrecy Act (BSA) laws, rules, or regulations involving the bank, its customers, or any other parties, or violations of the bank’s BSA compliance program to the BSA Officer or Coordinator
Perform other duties as assigned

Qualification

Customer serviceMicrosoft OfficeComputer skillsMulti-taskingFlexible hoursTeller experienceTeam playerVerbal communicationWritten communication

Required

strong computer skills
excellent communication skills, both verbal and written
ability to be a team player
capable of multi-tasking in a fast-paced environment
willingness to work flexible hours
Proficiency in Microsoft Office applications
excellent customer service skills
ability to multi-task
proficient in operating standard office machines

Preferred

Previous teller experience

Company

Bank of Botetourt

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Bank Of Botetourt provides banking products and services.
dateFounded in 1899
location
Zebulon, North Carolina, USA
people-size51-200 employees
web-link
https://www.bankofbotetourt.com

Funding

Current Stage
Public Company
Total Funding
$6.82M
2022-09-29Post Ipo Equity· $6.82M
2003-12-17IPO

Leadership Team

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Michelle Austin
President & COO
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Barbara Anderson
Senior Vice President, Chief Risk and Compliance Officer
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Recent News

PR Newswire
Bank of Botetourt reports financial results for the third quarter
2025-10-31
PR Newswire
Bank of Botetourt posts strong second quarter financial results
2025-07-31
PR Newswire
Bank of Botetourt Celebrates Grand Opening of Melrose Plaza Office in Northwest Roanoke
2025-05-16
Company data provided by crunchbase