Fountain Life · 5 days ago
Center Director
Greater Orlando
Full-time
Onsite
Director/Executive
$150K/yr - $160K/yrFountain Life is redefining what it means to be healthy, transforming healthcare through predictive, preventive, personalized, and data-driven care. As a Center Director, you will oversee the daily operations of a premium medical-wellness facility, leading a multidisciplinary team and focusing on delivering transformative health outcomes and exceptional service.
Artificial Intelligence (AI)Health CareHealth DiagnosticsMedicalWellness
Responsibilities
Own and drive all P&L outcomes, meeting financial targets and budget goals
Generate new membership through community outreach, relationship building, and service excellence
Manage the membership renewal process and coach Care Teams for high retention and engagement
Recruit, onboard, train, and manage Center and Care Team staff
Lead a multidisciplinary team across clinical, service, and operational roles
Conduct annual reviews, deliver feedback, and foster professional development
Promote a mission-driven culture of performance, hospitality, and respect
Oversee client scheduling, logistics, and center flow to ensure operational excellence
Uphold rigorous standards for safety, compliance, and member satisfaction
Continuously refine the member journey to make it effortless, educational, and elite
Utilize client feedback and KPIs to optimize performance and experience
Lead initiatives to digitize, streamline, and scale center operations
Collaborate with the VP of Operations to track performance and surface improvement ideas
Inspire a mindset of continuous growth and service innovation within your team
Qualification
Required
Proven success as a General Manager or Director in a high-end fitness, hospitality, wellness, or lifestyle brand environment
Demonstrated track record of membership growth, client retention, and delivering premium customer experiences
Experience managing multi-disciplinary teams (clinical, service, sales, operations) with a focus on coaching, empowerment, and accountability
Background in luxury customer service or concierge-level care with a strong understanding of anticipating needs and creating delight
Familiarity with sales pipelines, CRM tools, and processes to track, convert, and retain high-value clientele
Operational expertise in managing budgets, P&L, scheduling, and resource allocation
Comfortable leading and participating in membership consultations, nurturing relationships from inquiry to enrollment
Deep belief in value-driven selling—educating and inspiring clients toward long-term health and performance goals
Strong presentation and storytelling skills to articulate Fountain Life's vision and build trust
Personal passion for longevity, wellness, and transformational health journeys
Capable of inspiring staff and members through authentic leadership and alignment with the company's mission
Understands how to create environments that blend clinical excellence with hospitality warmth
Inspirational leader who creates a culture of excellence, empathy, and empowerment
Skilled at developing and retaining high-performing teams through mentorship, recognition, and a shared sense of purpose
Confident in navigating both strategic vision and day-to-day operations
High emotional intelligence and the ability to manage complex interpersonal dynamics
Superb organizational, communication, and time-management skills
Adept at working with cross-functional teams in fast-paced, service-driven environments
Tech-savvy and open to learning AI-driven or data-powered health platforms
Bachelor's degree in business, medical science, hospitality, or a related field
Preferred
Experience launching or scaling premium service brands or locations
A graduate degree is a plus
Previous clinical experience or exposure to medical imaging is a bonus, but not required
Company
Fountain Life
Fountain Life is a preventative health and longevity company that offers AI-powered medical screenings and personalized wellness programs.
Founded in 2020
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$115.14MKey Investors
Eos Venture Partners
2025-08-13Series B· $18M
2023-11-11Series A· $80M
2022-12-15Series A· $15M
Leadership Team
William Kapp
Chief Executive Officer
George Shapiro
Chief Medical Innovation Officer
Recent News
Longevity.Technology
2026-01-17
Longevity.Technology
2026-01-08
Company data provided by crunchbase