Customer Service Representative jobs in United States
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Jet Parts Engineering · 4 hours ago

Customer Service Representative

Jet Parts Engineering is an FAA-certified 145 Repair Station specializing in customized repair solutions for high-value aerospace parts. They are seeking a Shipping-Receiving Customer Service Admin to assist with processing incoming repair orders, routing parts, and providing customer support.

AutomotiveManufacturing

Responsibilities

Sales Support
Answering phones, taking messages, and directing calls to appropriate personnel
Assisting clients and visitors when needed
Contact customers to provide missing information or correct orders
Scan documents, keep physical and digital filing systems maintained and organized
Any other duties as assigned
Receiving & Inventory
Receive incoming shipments and deliver parts to corresponding departments
Receive piece parts in inventory management software and put them into inventory
Process repair orders from customers making sure all incoming paperwork and information is correct
Create ACP shop work orders in our ERP system
Shipping
Package and prepare items for shipment
Verify all outgoing paperwork is correct including invoices, packing slips and FAA forms

Qualification

FAA documentationInventory management softwareMicrosoft OfficeShipping/receiving experienceComputer savvyCommunicationTeamwork

Required

Excellent communications skills required! Concise communication and follow-up skills are necessary
Punctual, reliable, and works well with team members
Strong computer and Microsoft Office skills required
Valid driver's license
High school diploma or GED is required
Computer savvy is a must!

Preferred

Experience in shipping/receiving and purchasing preferred
Some college is preferred
Familiarity with commercial aerospace parts, condition, and paperwork a huge plus!

Benefits

Medical
Dental
Vision
Life
Other insurance options
401k with 100% match on first 4%
Paid holidays
Vacation
Sick/personal leave accrued on hire date

Company

Jet Parts Engineering

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Jet Parts Engineering is an aviation & aerospace company specializing in FAA-PMA parts and services.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2018-07-30Acquired

Leadership Team

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Jason Dickey
Chief Financial Officer
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Company data provided by crunchbase