Genesis10 · 22 hours ago
Cash Management Operations Analyst
Los Angeles, CA
Full-time
Hybrid
New Grad, Entry Level
$50/hr - $53.50/hrGenesis10 is currently seeking an Operations Analyst with our banking company client in their Los Angeles, CA location. The role involves performing operational support duties for the Cash Management Department and providing training and technical support to customers regarding cash management products and services.
Information ServicesInformation Technology
Responsibilities
Perform operational support duties for the Cash Management Department
Provide WebEx product training to customers and/or client personnel on the features and benefits of cash management products and services
Assist with user testing as needed for upgrades and new product development
Provide a full range of professional, technical, and general support to customers and client personnel with online banking services
Perform customer setups, monitor product usage and system operation, and resolve problems within given authority
Help in the coordination and support of audits and examinations
Perform a variety of routine daily tasks, including reviewing reports and preparing correspondence
Participate in special department projects
Qualification
Required
Proven experience in operational support duties, preferably within a Cash Management department
Experience providing product training to customers or internal personnel
Ability to assist with user testing for software upgrades and new products
Experience providing technical and general support for online banking services
Familiarity with customer setup processes, product monitoring, and problem resolution
Experience supporting audits and examinations
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position
Benefits
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Company
Genesis10
Information Technology and Services
Founded in 1999
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Harley Lippman
CEO and Founder
Company data provided by crunchbase