Jewish Federation of Greater Dallas · 6 days ago
Director of Campaign Operations
Dallas, TX
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expThe Jewish Federation of Greater Dallas is seeking a Director of Campaign Operations to lead and optimize their fundraising efforts. This role involves coordinating operational components of campaigns, maintaining donor data integrity, and supporting staff and volunteers to maximize fundraising outcomes.
Non-profit Organization Management
Responsibilities
Lead the operational framework for annual and multi-year campaigns, including timelines, materials, volunteer assignments, and communication workflows
Create and maintain campaign calendars, dashboards, and milestone tracking to support pacing and accountability
Develop, implement, and refine Standard Operating Procedures (SOPs) to improve campaign efficiency and accuracy
Coordinate cross-departmental inputs from Advancement, Finance, Marketing, and Community Relations to ensure aligned messaging and execution
Build and maintain dashboards, custom reports, and campaign performance summaries for staff and volunteer leadership
Analyze donor trends, performance metrics, and forecasting to inform leadership decisions
Collaborate database improvements and efficiencies with CRM administrators and vendors
Support the development and execution of structured donor journeys across giving levels
Ensure consistent and timely stewardship of all donors
Manage mailings, invitations, recognition listings, and segmented donor communications
Coordinate and meet with the CEO and CAO with their respective donor lists and profiles, in plenty of time for their solicitation meetings
Create and execute donor recognition level perks and experiences
Prepare and distribute briefing packets, training materials, solicitor portfolios, and talking points for volunteers and campaign cabinet members
Coordinate logistics for parlor meetings, phone-a-thon’s, leadership briefings, and campaign-related gatherings
Provide operational support during volunteer-driven solicitations and follow-up processes
Manage operational support for major donor events, community gatherings, campaign kickoffs, and stewardship programs
Serve as back up for the events department to help with event logistics including venue coordination, RSVP systems, run-of-show documents, and post-event communication
Collaborate with Marketing to ensure branded materials, scripts, signage, and visual assets are delivered on time
Help foster a culture of innovation, and continuous improvement across the Advancement team
Serve as the liaison between Advancement and other Federation departments on all campaign operation matters
Qualification
Required
Bachelor's degree in Nonprofit Management, Business Administration, Communications, or related field
5+ years of experience in fundraising operations, campaign management, or nonprofit development, or high level customer services
Strong proficiency with CRM systems, data reporting, and analytics
Excellent project management and organizational skills
Ability to collaborate across departments and with volunteer leadership
Strong verbal and written communication skills
Ability to manage multiple priorities in a fast-paced environment
Preferred
Experience managing annual and multi‑year fundraising campaigns within a nonprofit or philanthropic environment
Strong stakeholder management and cross‑functional communication skills (Advancement, IT, Community Relations)
Proficiency in Microsoft Office and Virtuous (or similar CRM/database)
Strong organizational skills; ability to manage multiple projects and deadlines
Process design and documentation (SOPs), with a continuous‑improvement mindset (Lean/Six Sigma basics)
Volunteer leadership support experience (training materials, solicitor portfolios, parlor meetings/phonathons)
Comfort working with sensitive donor information and maintaining confidentiality
Knowledge of the Jewish communal landscape and/or mission‑driven organizations (preferred but not required)
Benefits
It qualifies for all benefit packages.
Company
Jewish Federation of Greater Dallas
Jewish Federation of Greater Dallas supports the Jewish Dallas community by serving as a hub for information, resources, and development.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Igor Alterman
President and CEO
Lance Yeaman
Chief Operating Officer
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