Yubico · 1 week ago
Director of Product Integrity (Quality)
Santa Clara
Full-time
Onsite
Director/Executive
$185K/yr - $210K/yr
10+ years expYubico is the creator of secure passkeys and a leading provider of hardware authentication security keys. They are seeking a strategic and hands-on Director of Product Integrity (Quality) to architect and drive the Quality Management System for their global YubiKey production and fulfillment operations.
Cloud SecurityConsumer ElectronicsCyber SecurityElectronicsHardwareOpen SourceSoftwareWireless
Responsibilities
Architect and drive the implementation of a scalable Quality Management System (QMS) according to ISO 9001 standards
Accelerate and structure the ongoing transition from tribal knowledge to documented, auditable, and repeatable process to support QMS
Establish a multi-tier quality framework where failures are caught by overlapping layers of defense, including supplier quality, incoming inspection, in-process automated gating, and final outgoing audit
Build and lead an internal Quality Academy to drive QMS delivery
Collaborate with Engineering to push for rigorous DFMEA and tool requirements, recognizing them as the supplier of manufacturing capabilities while educating Operators on SOPs/OCAPs and Leadership on quality metrics
Partner closely with Engineering during the Design phase to drive Design Failure Mode and Effects Analysis (DFMEA)
Provide requirements and drive execution to ensure 'design gating' - preventing products from moving to production without a clear quality plan
Lead the execution of risk-based Process Failure Mode and Effects Analysis (PFMEA) during the Production and Fulfillment phase
Make these technical documents 'readable' and actionable for floor staff to prevent errors in configuration, warehouse, packaging, and fulfillment
Develop and maintain rigorous Control Plans that specify exactly how quality is monitored at every step
Implement detection methods, including new inspection methods and functional testing
Chair the MRB and manage the deviation/waiver process. Ensure rigorous engineering validation is performed before any out-of-spec material is approved for production runs
Define clear, readable 'Out of Control Action Plans' (OCAP). Transform reactive firefighting into systematic rectification by ensuring production teams know exactly when to Stop, Call, Wait, or Adjust when metrics drift
Own and execute the Counterfeit Prevention Program
Implement strict controls over component sourcing and chain of custody to protect the security integrity of YubiKeys
Enforce rigorous quality standards for raw material suppliers and contract manufacturers, ensuring compliance with our security and reliability requirements
Qualification
Required
10+ years of progressive experience in global Quality Assurance (supporting global supply chain (e.g., North America, EMEA, APJ) within hardware production, customization and fulfillment with significant leadership experience
Proven track record of architecting and implementing a QMS from the ground up or upgrading one to ISO 9001 standards
Deep expertise in Advanced Product Quality Planning tools, specifically DFMEA, PFMEA, and Control Plans
Ability to facilitate workshops and drive these processes with internal audiences
Familiar with and able to execute on Counterfeit Prevention Programs (e.g., AS9100/9120) and supply chain security protocols
Bachelor's degree in Engineering, Quality Management, or related technical field
Preferred
Six Sigma Black Belt or Green Belt; Certified Manager of Quality/Organizational Excellence (CMQ/OE)
Experience in high-mix, high-volume configuration environments or security hardware
Experience serving as a Lead Auditor or guiding an organization through successful ISO 9001 certification
Benefits
Health coverage.
Retirement plan.
Wellness reimbursement.
Learning and development.
Time off.
Paid parental leave.
Commuter Benefits.
Company
Yubico
Yubico protects logins with hardware devices like YubiKey, which offer secure and user-friendly two-factor and passwordless authentication.
201-500 employees
H1B Sponsorship
Yubico has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (6)
2022 (2)
2021 (5)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$292.2MKey Investors
AMFMeritech Capital PartnersAndreessen Horowitz
2023-10-03Post Ipo Equity· $204.32M
2023-09-21IPO
2020-07-08Series Unknown· $32.88M
Leadership Team
Jerrod Chong
acting CEO
Christopher Harrell
Chief Technology Officer
Recent News
BiometricUpdate.com
2025-12-19
2025-12-17
Company data provided by crunchbase