Alabama Credit Union · 1 day ago
Branch Manager- Greenbrier
Madison,AL,US
Full-time
Onsite
Mid, Senior Level
3+ years expAlabama Credit Union is a supportive workplace focused on employee growth and community involvement. The Branch Manager oversees operations at the Greenbrier Branch, leading staff to achieve financial goals while ensuring exceptional member service and participating in community development activities.
BankingFinancial ServicesLending
Responsibilities
Leads branch in achieving strategic and financial goals and ensures proper staffing, effective operations and compliance, and exceptional member service
Demonstrates understanding of Credit Union mission, shared values, strategy and ensures achievement of strategic and financial goals
Ensures compliance with established policy and regulations
Hires new branch team members
Ensures proper training, resources, and performance management are provided for staff to meet member service expectations and branch goals; Coaches and evaluates team member performance; identifies development opportunities for staff member and coordinates with Talent Development and Area Leader to assist team member in professional development
Recommends promotions, transfers and salary adjustments as appropriate
Identifies performance problems, ensures corrective action is provided, and terminates when necessary with HR and Area Leader assistance
Utilize resources of member service data and analytics to enhance branch contribution to overall revenue, member profitability and expense control
Promotes teambuilding and leads team in collaborating with and supporting branches/ departments across the Credit Union to provide exceptional internal service and meet organizational goals
Assist with start-up, development, and growth of new branches as needed
Positively impacts and motivates team member through encouragement, role-modeling core behaviors, actively listening and reinforcing positive performance
Encourages each team member to look for opportunities to utilize Credit Union products and services, using software tools to identify best matches for product referral
Uses performance management tools and practices (i.e., prism dashboards, 1:1 meeting, individual goal setting) to benchmark team member performance against branch goals and collaborate with team member to develop success plans
Actively initiates and engages in development activities that enhance team member knowledge and skill sets, including Talent Development activities, scheduled training sessions, and team member participation on High Performance Teams (HPTs)
Engages in development of self. Takes initiative to learn, solicits and incorporates feedback from supervisor and team members for improvement, and is responsive to coaching as well as adept at coaching others
Recognizes and mentors potential team members for future leadership opportunities
Lead a peer group, HPT, and other self-development opportunities
Continuously works to improve penetration within existing Value Partner (VP) populations by following up regularly to ensure members’ and Value Partner representatives’ satisfaction; participate in VP support activities; applies data and analytics to offer relevant and valued solutions to VP populations
Participates in organizational efforts to attract and secure new VP relationships
Involved with and/or serves on committees or boards of community organizations
Participates in 15 hours of paid community involvement
Participates in community activities to promote the organization and to build goodwill. For example: local chamber of commerce, credit union chapter, community organizations
Qualification
Required
3-5 years experience in branch management of a financial institution
A two-year college degree or completion of a specialized certification or licensing or completion of specialized training courses conducted by vendors or job-specific skills acquired through an apprenticeship program
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact
Work involves extensive personal contact with others and is usually of a personal or sensitive nature
Work may involve motivating, influencing or training others
Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and requires the ability to influence and/or sell ideas or services to others
Willingness and ability to contact entities for the purpose of business development is strongly preferred
The ability to listen to and comprehend member and co-worker needs
The ability to resolve member and co-worker problems efficiently and appropriately
The ability to work in a team environment, exchanging ideas and coming to consensus with individuals from other departments and geographic areas
Benefits
15 hours of paid community involvement
Company
Alabama Credit Union
Alabama Credit Union is a financial services company.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$18.5M2022-08-08Debt Financing· $18.5M
Leadership Team
June Landrum
Chief Operating Officer
Benson Bolling
Chief Lending Officer
Recent News
PointPredictive, Inc.
2025-06-11
2025-05-17
2023-12-24
Company data provided by crunchbase