Renaissance Shoals Resort & Spa · 2 days ago
Accounting Receivable Clerk
Point Clear, Alabama, United States
Full-time
Onsite
Entry Level
2+ years expRenaissance Shoals Resort & Spa is seeking an Accounts Receivable Clerk to join their dedicated Accounting team. In this role, you will support the financial operations of the resort by managing accounts receivable processes, ensuring accuracy, and providing exceptional customer service.
Hospitality
Responsibilities
Deliver exceptional service by promptly responding to accounts receivable inquiries, conducting accurate research, and ensuring timely follow-up
Manage returned checks and chargeback accounts by contacting customers to update information and resolve outstanding balances
Set up and process group and transient direct bill accounts within three days of event completion, ensuring accurate and efficient billing
Clear “O” status accounts, reconciling discrepancies between the front desk and accounting teams
Process direct billing for golf, tennis, and pool members with precision and consistency
Actively participate in collections by conducting 10-day calls, writing collection letters, and maintaining organized documentation
Attend pre-convention meetings and bill reviews as a representative of the accounting department, providing support and financial clarity
Issue and track HGA (Hotel Gift of Appreciation) and promotional certificates; process HGA points for transient and group guests
Accurately post payments, reimbursements, rebates, and miscellaneous charges; maintain up-to-date records and pull paid accounts when needed
Assist in calling credit references for direct billing approval and provide references as requests are received
Work closely with the A/R Supervisor to communicate issues, improve processes, and support the financial success of the department
Qualification
Required
Associate's degree (A.A.) from a two-year college or technical school; or
Two years of related experience and/or training; or
Equivalent combination of education and experience
Benefits
Health, Dental & Vision Coverage: Multiple plan options tailored to your needs.
401(k) with Company Match: Invest in your future with confidence.
Exclusive Marriott & PCH Discounts: Enjoy savings on hotel stays, dining, golf, spa services, and retail—locally and globally.
Career Growth & Development: Access to training, mentorship, and clear pathways for advancement within the company.
Company
Renaissance Shoals Resort & Spa
Renaissance Shoals Resort & Spa is the epitome of "Sophisticated Ambiance, Southern Hospitality." We're consistently ranked within the top 3 positions in guest satisfaction surveys.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase