Realty ONE Group · 2 days ago
Office Administrator
Glendale, AZ
Full-time
Onsite
Entry Level
1+ years expRealty ONE Group is seeking an Office Administrator who will be the face of the company, responsible for coordinating administrative support functions and enhancing the office's COOLture. The role involves managing phone calls, processing email correspondence, and supporting the compliance team with various administrative tasks.
FranchiseReal Estate
Responsibilities
Answer phone calls utilizing a multi-line telephone system and route calls to appropriate departments or personnel
Process email correspondence and sort/distribute physical mail
Assist the Branch Manager with their calendar management and scheduling appointments as needed
Greet all office visitors and provide a warm and welcoming experience; maintain the appearance of the reception area and office
Build and maintain relationships with the office’s Real Estate Agents to provide a positive experience and assist agents with general inquiries on office operations
Assist with driving Real Estate Agent engagement and retention by completing monthly check-in calls, preparing cards for birthdays and anniversaries, and providing updates on office events
Assist the Branch Manager in coordinating the new hire onboarding and/or termination processes for the office’s Real Estate Agents
Support the Compliance team’s operations by processing a daily commission log and paperwork, reviewing, and preparing commission instructions for signature, reviewing select files in SkySlope for Compliance Manager to complete, and assisting with check distribution
Prepare and process various audits and reports for the Operations team and Compliance Manager utilizing Microsoft Excel/Google Sheets, SkySlope, and Realty ONE Group’s zONE
Have knowledge/Experience with Social Media Platforms such as Facebook, Zoom, Instagram, Tik Tok, and more
Ability to record training classes and events as well as being able to post on our various social media pages
Perform any additional duties as assigned or requested by Branch Manager
Qualification
Required
1-2+ years of experience in an Administrative Support role
2+ years of Customer Service experience is required
High School Diploma or equivalent
Excellent communication skills and computer knowledge with proficiency in Microsoft Office Suite and Google Suite
Able to work in a fast-paced environment
Resourceful, well organized, highly dependable, efficient and detail oriented
Ability to prioritize and handle multiple tasks and projects concurrently
Company
Realty ONE Group
Realty ONE Group is a global real-estate brokerage and franchising company It is a sub-organization of Realty One Group Universal.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Janet Brooks
Franchise Owner and Broker
Recent News
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