Levo Credit Union · 11 hours ago
Member Service Associate/Teller PT
Sioux Falls,SD,US
Full-time
Onsite
New Grad, Entry Level
0+ years expLevo Credit Union is seeking a Member Service Associate/Teller to provide essential financial transaction services. The role involves receiving and paying out money, maintaining records, and assisting members with various inquiries and transactions.
CreditCredit CardsFinancial Services
Responsibilities
Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly
Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements
Cash checks and complete withdrawals and pays out money after verification of signatures and member balances
Enter members’ transactions into computer to record transactions and issue computer generated receipts
Place holds on accounts for uncollected funds
Order daily supply of cash, and count incoming cash
Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen
Explain, promote and sell products or services that will benefit the member
Research and resolve member inquiries
Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary
Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.)
Use CDM/Recyclers to assist members in transactions
Qualification
Required
High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to research data and make accurate decisions
To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing)
Must complete ongoing sales and service training
Employee must be familiar with credit union robbery preparedness procedures
Company
Levo Credit Union
Levo Credit Union offers financial assistance for individuals through credit provisions, mortgage, credit card, and merchant services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Fran Sommerfeld
President/CEO
Company data provided by crunchbase