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Superior Insurance Partners · 1 day ago

Systems & Vendor Solutions Trainer

United States

Full-time

Remote

Mid Level

$90K/yr - $110K/yr

Superior Insurance Partners is seeking a Systems and Vendor Solutions Trainer to enhance their success by providing training on service processes and various insurance agency management systems. The role involves conducting both onsite and remote training sessions, maintaining workflows, and responding to agency partners' support requests while promoting best practices and efficiency.

Commercial InsuranceHealth CareInsuranceLife Insurance

Hiring Manager

Katie Lyons

Responsibilities

Service processes/procedures and workflows, the features and operation of our Applied Epic and Vertafore AMS360 insurance agency management systems, BPOs, CSR24 and other related vendor solutions

Maintain workflows, create job aids, and promote best practices

Deliver both onsite and remote training courses for introductory and intermediate level users

Provide timely and detailed responses to agency partners’ support requests

Assist in data clean-up before and after conversions

Manage multiple projects with well-defined plans and deadlines

Evaluate results and initiate changes to help achieve organizational objectives

Qualification

Applied EpicVertafore AMS360CSR24Insurance policy managementMicrosoft OfficeDeadline managementCollaboration tool TeamsProblem-solvingCommunication skills

Required

Advanced knowledge of Applied Epic, Vertafore AMS360 insurance agency management system and CSR24 software (required)

Demonstrated ability to problem-solve and anticipate solutions

Experience in insurance policy lifecycle management preferably as an Account Manager or higher

Strong administrative and computing skills, including proficiency in Microsoft Office (Word, Excel, and PowerPoint)

Effective prioritization and deadline management skills

Professional, organized, and skilled communicator with the ability to convey ideas, concepts, and strategies to all levels of the organization

Competence in the collaboration tool Teams

Company

Superior Insurance Partners

Superior Insurance Partners is an insurance company that provides health insurance, commercial insurance, and employee benefits services.

Founded in 2020

Chicago, Illinois, USA

201-500 employees

https://superiorinsurancepartnersllc.com/

Funding

Current Stage

Growth Stage

Leadership Team

Kyle Shrewsbury

Chief Executive Officer

Evan Rand

Chief Strategy Officer

Company data provided by crunchbase