Contact Center Administrative Assistant jobs in United States
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Penske Automotive Group · 1 week ago

Contact Center Administrative Assistant

Penske Automotive Group is seeking a Contact Center Administrative Assistant to support their Contact Center and AI Development Team. The role involves managing daily operations, coordinating meetings, and ensuring effective communication and documentation across departments.

AutomotiveRetailService IndustryTransportation
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Design, prepare, and update comprehensive presentations of departmental performance metrics using platforms such as Microsoft PowerPoint or equivalent tools
Work collaboratively with team leaders and managers to ensure accuracy, clarity, and consistency of reported data
Schedule and coordinate recurring performance review meetings
Maintain an archive of performance presentations for reference and compliance purposes
Manage calendars and coordinate meetings, appointments, and travel arrangements for department leaders and team members
Prepare correspondence, memos, reports, and other documentation as requested by departmental leadership
Organize and maintain digital filing systems for operational documents and project files
Order, monitor, and distribute office supplies and equipment; liaise with vendors as necessary
Support hiring and onboarding processes by preparing orientation materials and assisting new team members with administrative setup
Process invoices and expense reports in compliance with internal procedures
Coordinate cross-functional meetings and project updates, ensuring effective communication and documentation of outcomes
Assist with project management tasks, including tracking deliverables, updating timelines, and preparing status summaries as needed
Plan and coordinate onsite and virtual events such as workshops, training sessions, and team-building activities
Organize logistics, including venue selection and catering requirements
Prepare post-event debriefs and gather feedback for continuous improvement of future events

Qualification

Microsoft Office SuiteData presentationGoogle WorkspaceVirtual meeting platformsVerbal communicationWritten communicationOrganizational skillsCreative problem-solvingAdaptabilityCollaboration

Required

Minimum 2 years of experience in an administrative or office support role
Exceptional verbal and written communication skills; ability to convey information clearly and professionally
Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and virtual meeting platforms
Experience preparing and presenting performance reports, data visualizations, or executive summaries
Strong organizational skills with the ability to manage multiple priorities and deadlines
Discretion in handling confidential information and sensitive matters
Demonstrated initiative, adaptability, and a collaborative mindset

Benefits

Competitive compensation and benefits
Opportunities to excel and advance

Company

Penske Automotive Group

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Penske Automotive Group is an international transportation services company operating automotive dealerships

H1B Sponsorship

Penske Automotive Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2021 (2)

Funding

Current Stage
Public Company
Total Funding
unknown
1999-01-01Private Equity
1996-11-01IPO

Leadership Team

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Rich Hook
Executive Vice President and Chief Information Officer
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Company data provided by crunchbase