DH Pace Company, Inc. · 9 hours ago
Entry-Level Service Supervisor
DH Pace Company is a family-owned business and an industry leader in the distribution and installation of door and security products. They are seeking an Entry-Level Service Supervisor to coordinate field employees and ensure customer satisfaction.
Building MaterialConsulting
Responsibilities
Learn to dispatch technicians to customer job sites to assess customers’ service, repair or installation needs and track jobs for completion to customers’ satisfaction
Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans
Provide exceptional customer service
Additional responsibilities as assigned
Qualification
Required
Adaptable to change and good at multi-tasking
Must have excellent communication and organizational skills and a good mechanical aptitude
Ability to effectively communicate with the customer and represent the company in a professional manner
Proficient user of software and systems
Must have a valid driver's license
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire
Preferred
Bachelor's degree preferred
Benefits
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability