Dietary Patient Service Representative jobs in United States
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AdventHealth · 1 day ago

Dietary Patient Service Representative

AdventHealth is a community-focused organization dedicated to uplifting individuals in body, mind, and spirit. They are seeking a Dietary Patient Service Representative to guide patients through the meal ordering process, verify meal accuracy, and enhance the dining experience by addressing foodservice concerns.

Health CareHospitalOnline Portals
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H1B Sponsor Likelynote

Responsibilities

Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions
Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience
Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores
Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas
Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned

Qualification

Food service experienceCustomer service experienceNutrition software proficiencyBasic computer skillsEnglish communication

Required

Able to communicate in English
Basic computer skills
Previous customer service experience required

Preferred

1+ food service experience required in hospitality industry
Healthcare foodservice experience preferred
Previous experience with CBORD or another nutrition software program preferred

Benefits

Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits

Company

AdventHealth

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AdventHealth is a nonprofit healthcare system providing whole-person care through hospitals, clinics, and virtual services.

H1B Sponsorship

AdventHealth has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (5)

Funding

Current Stage
Late Stage
Total Funding
$0.25M
Key Investors
Florida Blue FoundationKentucky Opioid Abatement Advisory Commission
2025-09-15Grant
2023-10-05Grant· $0.25M

Leadership Team

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Clifton Scott
COO Flagler | St. Johns Market
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Bela Nand
Chief Medical Officer
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Company data provided by crunchbase