AdventHealth · 1 day ago
Dietary Patient Service Representative
AdventHealth is a community-focused organization dedicated to uplifting individuals in body, mind, and spirit. They are seeking a Dietary Patient Service Representative to guide patients through the meal ordering process, verify meal accuracy, and enhance the dining experience by addressing foodservice concerns.
Health CareHospitalOnline Portals
Responsibilities
Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions
Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience
Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores
Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas
Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned
Qualification
Required
Able to communicate in English
Basic computer skills
Previous customer service experience required
Preferred
1+ food service experience required in hospitality industry
Healthcare foodservice experience preferred
Previous experience with CBORD or another nutrition software program preferred
Benefits
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Company
AdventHealth
AdventHealth is a nonprofit healthcare system providing whole-person care through hospitals, clinics, and virtual services.
H1B Sponsorship
AdventHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$0.25MKey Investors
Florida Blue FoundationKentucky Opioid Abatement Advisory Commission
2025-09-15Grant
2023-10-05Grant· $0.25M
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-19
2026-01-15
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