SAFE Credit Union · 1 week ago
Senior Microsoft Solutions Engineer
Folsom, California
Full-time
Hybrid
Senior Level
$110K/yr - $145K/yr
5+ years expSAFE Credit Union is a supportive organization that offers various benefits and opportunities for professional development. The Senior Microsoft Solutions Engineer will be responsible for the design, configuration, maintenance, and continuous improvement of Microsoft enterprise productivity and collaboration solutions while mentoring lower-level technicians and providing comprehensive support.
Financial Services
Responsibilities
Provide exceptional service to internal customers, including end user training and support, and act as main point of contact for the business when escalated support issues arise
Accurately document all work performed through a ticketing system, including details and outcomes
Oversee requirements gathering, consulting, project planning, design, build, and testing of new and existing Microsoft solutions to meet business needs that support overall business strategies
Ensure accurate and timely resolution of all assigned issues; escalate product bugs or unresolvable cases if necessary; notice trends and report recurring problems
Leads and documents technical design of MS Solutions enterprise-level architecture and integrations processes
Monitor, configure, maintain, integrate, and drive user adoption of the following Microsoft solutions:
Strong proficiency with key M365 services: SharePoint Online, Exchange Online, Teams, OneDrive, Power Platform, and Entra ID
Hands‑on experience administering M365 tenant settings, security controls, compliance features, and service configurations
Solid understanding of Microsoft Entra ID (identity, roles, conditional access, authentication methods)
Ability to manage Exchange Online mail flow, policies, distribution groups, and hybrid configurations
Experience configuring and supporting Microsoft Teams (policies, governance, lifecycle management)
Knowledge of SharePoint On-premises and Online architecture, site administration, permissions, and content lifecycle
Familiarity with Power Platform (Power Automate, Power Apps) for workflow automation and low‑code solutions
Microsoft Teams Suite: Teams, Planner, Stream, Forms, Viva
SharePoint: On-premises and online, and third-party tools (e.g., web parts, workflow engines, and content migrators)
Proficiency with PowerShell for automation, reporting, and bulk administration
Web calls to other enterprise applications (e.g. CRM and ITSM)
Design, configure, and maintain business process workflows
Ability to manage Exchange Online mail flow, policies, distribution groups, and hybrid configurations
Generate and maintain MS solutions operating procedures and dataflow diagrams
Interact with vendor(s) for system and application upgrades and problem resolution
Develop design documentation, project plans and test procedures for the installation and upgrade of hardware and software. Complete other duties, as assigned
Ensuring sufficient storage space by performing clean-ups and archiving data
Function as MS Solutions subject matter expert and technical advisor to IT and executive leadership, and business partners
Evaluate and recommend new and emerging technology
Ability and willingness to work off-hours and to be on call for emergencies
Qualification
Required
Graduate degree and four years of related experience; or undergraduate degree and five years of related experience; or six or more years of related experience
Strong working knowledge of Microsoft 365 enterprise productivity and collaboration solutions and common third-party application integrations
Excellent organization, customer service, relationship management, self-motivation, planning, interpersonal, problem-solving, and verbal/written communication skills
Ability to manage multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment
Strong ownership mindset and ability to lead initiatives independently
Ability to work well under pressure while maintaining a high level of attention to detail
Commitment to meet or exceed individual and team SLAs and KPIs
Excellent communication skills (verbal, written, listening skills, and empathy)
Ability to interpret a variety of instructions furnished in written, oral, or schedule form
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Preferred
Bachelor's degree in computer science, Information Technology, or related field
Microsoft certifications such as MS-102, SC-300, MS-700, PL-300, PL-400
Experience with hybrid Exchange or hybrid identity environments
Familiarity with Azure services such as Azure Automation, Azure Functions, or Logic Apps
Background in enterprise governance, cloud architecture, or solution design
Benefits
Full medical, vision, dental, 401k matching, HSA, and FSA
Professional Development Opportunities
Recognition and Appreciation
Flexible Work Arrangements
Positive Company Culture
Career Growth
Work-Life Balance
Employee Empowerment
Space of Belonging: ERGs, YOUnity Council and a focus around diversity, equity inclusion and belonging
Wellness Programs
Strong Leadership
Sense of Purpose
Company
SAFE Credit Union
SAFE Credit Union provides credit cards, mortgages, commercial lending, auto loans, investing & retirement planning, checking & banking.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-11-18Acquired
Leadership Team
Michael McCarthy
Chief Technology Officer
Alexis Fitzpatrick
EVP, Chief Finance Officer
Recent News
2025-11-21
PR Newswire
2025-11-18
Seattle TechFlash
2025-11-10
Company data provided by crunchbase