Valencia Hotel Collection · 1 day ago
Assistant Front Office Manager
CS-Bryan Area
Full-time
Onsite
Mid LevelValencia Hotel Collection is a group of sophisticated and luxurious hotels that focus on providing exceptional hospitality experiences. They are seeking an Assistant Front Office Manager to oversee daily front office operations, ensuring high guest satisfaction and efficient service through proactive leadership and collaboration.
HospitalityHotel
Responsibilities
Overseeing daily front office operations to ensure a high level of guest satisfaction and efficient service
Supporting staff in customer service functions
Addressing guest inquiries
Managing administrative tasks
Fostering an extraordinary guest experience through proactive leadership and collaboration
Qualification
Required
Experience in Office Administration and a strong understanding of Front Office processes
Proven ability to deliver exceptional Customer Service and consistently achieve Customer Satisfaction
Strong Communication skills to effectively interact with guests, colleagues, and team members
Proficiency in problem-solving and a results-oriented approach to operations management
Flexibility, leadership experience, and a professional demeanor
Ability to work on-site in a fast-paced environment and adapt to shifting priorities
Preferred
Experience in the hospitality industry and familiarity with property management systems is a plus
Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred but not required
Company
Valencia Hotel Collection
Urban. Sophisticated. Luxurious. Exceptionally comfortable. Experience The Timeless Hospitality of a Valencia Hotel Collection.
Founded in 2002
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
S
Sarah Whittlesey
Executive Assistant to the President & CEO
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