The Home Depot · 5 days ago
ANALYST TRADE CREDIT SERVICES
Tempe, AZ
Full-time
Onsite
Entry Level
1+ years expThe Home Depot is seeking an Analyst in Trade Credit Services responsible for managing and servicing commercial credit customers. The role involves collections and disputes management, customer service, driving results, and managing credit for commercial customers.
E-CommerceHome and GardenHome DecorHome ImprovementRetail
Responsibilities
25% - Collections and Disputes Management - Develop and maintain accurate collection status records for all accounts. Recommend when accounts should be placed with outside agencies or attorneys for collection. Resolve customer discrepancies and/or disputes and effect collection of delinquent accounts. Recommend plans of action to resolve collection accounts and ensure timely & accurate processing of payments
25% - Customer Service - Directly communicate with customers and internal sales associates or leadership related to credit & collection matters verbally and in writing
25% - Drives Results - Ability to meet outlined operational goals and objectives associated with the role, and as part of an overall team
25% - Manage Credit - Ability to perform judgmental underwriting for commercial customers credit needs in a timely, secure, sound, and consistent ability. Manage receivables & mitigate potential losses through sound credit management strategies & execution
Qualification
Required
Must be 18 years of age or older
Must be legally permitted to work in the United States
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
1 year of work experience
No previous leadership experience
None
Preferred
Working knowledge of Microsoft Office Suite
Excellent written and verbal communication skills
Consumer & Commercial Credit underwriting experience strongly preferred, but not required
Experience in Credit Risk Management or related field
Strong analytical skills with experience transforming data into actionable information
Exhibited ability to work independently
General knowledge of retail business, financial services industry, economy, and business trends
Manage and respond to requests for credit, processing applications using financial documents to analyze credit
Ensures adherence to Credit policy, guidelines, and regulatory requirements
Very strong communication skills, both verbal and written. Sound decision-making skills
Customer service and collections soft skills
Able to strategically analyze business problems and opportunities
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
1 year of work experience
No previous leadership experience
Company
The Home Depot
The Home Depot is a retailer of hardware, consumer goods, and DIY supplies both online and offline while providing home delivery services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2007-07-31Debt Financing
Leadership Team
Ted Decker
Chair, President and CEO
Chip Devine
Senior Vice President
Recent News
PR Newswire
2026-01-16
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2026-01-12
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