PrestigePEO · 1 day ago
Implementation Specialist
Melville, NY
Full-time
Hybrid
Mid Level
3+ years expPrestigePEO is seeking an Implementation Specialist to oversee and coordinate the implementation process while ensuring a positive initial experience for clients. The role involves liaising with sales, managing client communications, and coordinating various activities for successful onboarding.
Human Resources
Responsibilities
Liaise with the Sales department to obtain all new client information
Establish communication with new clients and outline implementation timelines and initial onboarding call
Travel to and from client for initial meeting to be in person to obtain all required information and deliver documentation as needed
Must have PrismHR and Payroll processing experience
Configure client demographic information in Prism as needed
Deliver all required data to Implementation Data Administrator for system configuration
Schedule and coordinate weekly status calls
Coordinate all activity required from the rest of the business 401(k), Workers’ Comp, 3rd party system integration, etc.)
Communicate all new client activity to the business
Schedule and attend client Enrollment Meetings to help introduce HR and Benefits representatives
Import employee data into the system for assigned clients
Conduct any required new hire onboarding trainings and assist clients with certifying I-9 forms
Coordinate payroll / 3rd party system trainings in preparation for first payroll
Supervise the handoff from Implementation to HR/Benefits Operations
Analyze Implementation Survey results and strategize on improvements
Qualification
Required
3+ years customer service required
Must have PrismHR and Payroll processing experience
Strong interpersonal skills
Strong written communication skills
Ability to multi-task and handle multiple clients' needs
Excel / Outlook / PowerPoint
PrismHR/Payroll Processing
Ability to lead meetings / discussions
Data analysis
Preferred
PEO/HR/Benefits/Payroll experience a plus
Company
PrestigePEO
PrestigePEO empowers small and mid-sized businesses (SMBs) to simplify HR by offering end-to-end support for employee benefits management, payroll administration, workers’ compliance, HR guidance, and more.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Aldana Shattock
Human Resources Business Partner
Grace Walia, M.S. IO
Human Resources Business Partner
Recent News
ACCESSWIRE Newsroom
2025-01-15
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