Babylist · 2 days ago
Senior Manager, Merchandising Strategy & Operations
United States
Full-time
Remote
Senior Level, Lead/Staff
$131K/yr - $158K/yr
10+ years expBabylist is the leading registry, e-commerce, and content platform for growing families. They are seeking a Senior Manager, Merchandising Strategy and Operations to drive operational excellence and build the infrastructure that enables the Merchandising team to operate at peak performance during a pivotal moment of scaling and maturing their business.
BabyE-CommerceHealth CareInternetMarketplaceParentingToys
Hiring Manager
Sara Levy
Responsibilities
Define and drive the operational KPIs that underpin revenue and margin performance(including new vendor and product pipelines, pricing competitiveness, operational cost drivers), partnering with Data, Finance, and Merchandising to ensure visibility, accountability, and continuous optimization across the merchandising engine
Deliver meaningful gains in operating efficiency and team capacity by simplifying how work gets done and establishing clear measures of success. Remove friction across cross-functional workflows to increase throughput and reliability, and drive accountability and operating discipline
Drive strategic vendor success by setting clear processes, milestones, and operating rhythms for Joint Business Planning. Own end-to-end execution—including data synthesis, deck development (in partnership with Brand), project management, and deliverable tracking. Monitor and optimize vendor performance across revenue, co-op, and gross margin targets, and lead Quarterly JBP Reviews to assess progress, surface insights, and course-correct
Deliver monthly and quarterly readouts to leadership and team with insights, root cause analysis, and recommended actions
Enable successful strategic planning and execution by owning the milestone calendar across key initiatives (e.g., annual planning, seasonal strategies, product development, and promotions), facilitating meetings, and ensuring clear timelines, shared artifacts, and alignment on requirements and next steps
Serve as the connective tissue between Merchandising Operations, Accounting, and FP&A to ensure merchandising activity translates cleanly into accurate financial performance, reporting, and forecasts
Document end-to-end processes and maintain standard operating procedures (SOPs). Train merchants and cross-functions on tools, policies, and workflows
Lead change management and continuous improvement initiatives, including automation and AI roadmap (e.g., tool enhancements, process automation). Enable teams with dashboards, playbooks, and self-serve capabilities
Support strategic initiatives such as Showroom opening, pilot programs, and new channel launches
Qualification
Required
10+ years of experience in retail operations, sales operations, or related experience with proven expertise in process design and cross-functional influence
Prior experience building processes, tools, benchmarks, and the right data infrastructure to scale businesses and organizations
Strong analytical and financial modeling skills with the ability to translate complex data into actionable insights and derive insights from large data sets
Have systems aptitude and proficiency in BI/analytics tools and Excel (pivot tables, vlookups, dashboards, etc.)
Strong project management experience with an ability to evaluate and re-prioritize rapidly and deliver results against aggressive deadlines
Commitment to strengthening operational processes with knowledge, creativity, and empathy
Excellent verbal and written communication skills for a variety of audiences
Self-motivated and able to work autonomously & collaboratively to find direction in ambiguity and complexity, working independently and alongside Finance, Accounting, Planning, Data, Tech, and cross-functional teams
Demonstrated proficiencies as a program manager in a rapidly changing environment
Experience launching and driving adoption for org-wide changes to operational processes
Preferred
Bachelor's degree in Business, Merchandising, Supply Chain, or related field preferred; advanced degree a plus
You're comfortable and enthusiastic about working in an AI-forward environment where AI tools are part of daily operations
You embrace using technology to enhance your work while keeping people at the center
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Company
Babylist
Babylist is an online platform that offers baby registry for expecting parents and products such as toys, baby care, and clothing.
201-500 employees
H1B Sponsorship
Babylist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
$40.65MKey Investors
Norwest
2021-11-04Series C· $40M
2018-02-15Series Unknown
2013-06-25Seed· $0.65M
Leadership Team
Natalie Gordon
CEO & Founder
Recent News
EIN Presswire
2025-09-30
Company data provided by crunchbase