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Empyrean · 16 hours ago

Client Operations Internship (Minneapolis)

Minneapolis, 15 S 5th St, Minneapolis, Minnesota, United States of America

Internship

Onsite

Intern

Empyrean is a company that focuses on client services, and they are seeking a Client Operations Intern to support their Client Services team. This role involves contributing to daily operations, reporting, documentation, and client experience initiatives, providing valuable hands-on experience for students in relevant fields.

ComplianceEmployee BenefitsHuman ResourcesSoftwareWellness

Responsibilities

Prepare and update client-facing reports (benefit enrollment metrics, SLA tracking)

Assist with quality assurance checks on deliverables prior to distribution

Support coordination of client meetings (agenda prep, note-taking, action item tracking)

Document SOPs for recurring tasks and consolidate internal knowledge bases

Run and validate standardized reports; support data integrity initiatives

Draft client communications and assist with survey/feedback efforts

Conduct research on client-specific or industry trends

Contribute to special projects including performance comparisons and RFP prep

Complete a capstone project focused on operational efficiency, presented to leadership

Qualification

Microsoft ExcelPowerPointData visualization toolsAttention to detailOrganizational skillsWritten communicationVerbal communicationTeam collaborationIndependent work

Required

Applicants must be full-time students at an accredited college or university and currently classified as a sophomore, junior, or senior

Accepting recent graduates (May 2025 or later)

Strong attention to detail and organizational skills

Excellent written and verbal communication skills

Ability to work independently and collaboratively in a team environment

Currently enrolled in a Bachelor's program in Business, Operations, Analytics, or related field

Proficiency in Microsoft Excel and PowerPoint; familiarity with data visualization tools a plus

Preferred

GPA of 3.0 or higher preferred

Company

Empyrean

Glassdoor3.1

Established in 2006, Empyrean is a leading technology SaaS company empowering organizations with innovative technology and a service-first approach that accelerates employers’ benefits and employee retention strategies.

Founded in 2006

Houston, Texas, USA

501-1000 employees

http://www.goempyrean.com

Funding

Current Stage

Late Stage

Total Funding

$52.99M

Key Investors

FTV Capital

2019-11-25Acquired

2015-04-10Series Unknown· $10M

2013-02-27Series Unknown· $41.19M

Leadership Team

Kelly Clark

Chief Information & Technology Officer

Recent News

Star Tribune

Picking employee benefits can be confusing — here's where ...

2024-01-20

Company data provided by crunchbase