AO Globe Life · 10 hours ago
WFH Customer Success Policy Advisor
AO Globe Life is actively hiring Remote Policy Advisors to support veterans and their families in understanding and accessing supplemental benefits. This role involves conducting virtual consultations, educating clients on benefit options, and guiding them through the enrollment process with professionalism and compassion.
Insurance
Responsibilities
Conduct scheduled virtual consultations with veterans and their families
Educate clients on supplemental life, accident, and health benefit options
Guide clients through the enrollment process with professionalism and compassion
Maintain accurate digital records and manage ongoing follow-up and support
Participate in weekly training, team development calls, and leadership coaching
Qualification
Required
Must be authorized to work in the U.S
Must have a reliable internet connection
Must have a Windows-based laptop or PC with a working webcam
Preferred
Experience in client service, consultative sales, or leadership roles
Strong communication and relationship-building skills
Organized, mission-oriented, and coachable
Familiarity with Zoom, CRM systems, and digital tools
Passion for serving the veteran community is strongly preferred
Benefits
Weekly Pay
Equity Opportunity
Bonus Program
Vested Renewals
Full training and licensing support
Monthly and quarterly bonuses
Clear promotion pathways and leadership development
Veteran-supportive team culture with consistent mentorship
Company
AO Globe Life
AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division.