Rivermark Community Credit Union · 1 day ago
Member Relationship Advocate II
Hollywood - Portland, OR 97213
Full-time
Onsite
Entry, Mid Level
$24.62/hr - $33.85/hr
2+ years expRivermark Community Credit Union is a progressive credit union committed to transforming lives and communities. They are seeking a Member Relationship Advocate II to improve the financial lives of members through relationship building and exceptional service.
BankingFinancial Services
Responsibilities
Focused on improving the financial lives of members by building strong relationships, delivering exceptional service, and recommending and providing product and service solutions for member needs
Responsible for opening consumer and business accounts and loans, servicing existing accounts and loans, and occasionally conducting financial transactions
Utilizing professional, consultative selling skills, advises and advocates for product and service solutions to that are in the best interest of the members
Qualification
Required
High school diploma/GED required
Minimum two years' experience in retail financial services required
Excellent communication and customer service skills
Ability to represent the credit union to members and business partners in a friendly, positive, and professional manner, consistent with that of the Credit Union at all times
Strong written, verbal and interpersonal skills
Ability to accurately interpret and apply the credit union's policies and operational procedures
Maintains high standards in areas of security, accuracy, thoroughness, completeness and neatness of documentation, system input, and correspondence. Able to maintain high levels of confidentiality
Strong organization, planning and prioritization skills
Ability to learn and maintain thorough knowledge of the Credit Union's products and services
Ability to effectively sell credit union products and services to members, using consultative selling skills to define and recommend enhancements to the member's financial services
Proficient in using personal computers, particularly Microsoft Office products such as Word and Excel. Must be technologically savvy, with the ability to quickly learn new systems and software applications
Flexibility to deal with unexpected events and occasionally attend meetings and events that may occur outside of regularly scheduled work hours
Must be available to work branch hours, including Saturdays
Preferred
Spanish speaking skills a plus
Experience with consumer loans preferred
Company
Rivermark Community Credit Union
Rivermark Community Credit Union is leading the way with innovative technology that keeps you connected to your money anywhere, anytime.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Burgess
Retired President/CEO
Seth Schaefer
President / CEO
Recent News
2025-08-14
2025-04-15
2024-06-05
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