Business Support Specialist- Salon and Spa space jobs in United States
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Millennium Systems International · 1 month ago

Business Support Specialist- Salon and Spa space

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$38K/yr - $40K/yr
date0+ years exp

Millennium Systems International is an exciting and dynamic software company providing management software for the beauty and wellness industry. The Business Support Specialist will handle client inquiries, troubleshoot product questions, and provide support and training to clients via phone, email, and live chat.

BeautyInformation TechnologySaaSSoftware
badNo H1Bnote

Responsibilities

The Business Support Specialist handles client inquiries by gathering information through inquisitive questioning to identify the nature of the problem and troubleshoots product and training related questions
Support and training are provided to clients via phone, email, and live chat
We embrace active listening skills to understand and advocate for our customer’s needs
You will document the issue in Salesforce and offering a resolution, so our clients are successful
You will stay up to date on Meevo product knowledge and internal business processes
You must be able to understand and build technical knowledge of Meevo’s products, integrations, and business scenarios

Qualification

SalesforceProblem-solvingTechnology adaptabilityCommunication skillsBeauty Industry KnowledgeMulti-taskingCustomer engagementTime managementTeamwork

Required

Bachelor's degree or Associates Degree with 2 years of experience
Ability to type greater than 35 wpm
Reliable Internet Service Provider
Excellent communication skills
Salesforce exp a plus!

Preferred

Beauty Industry Knowledge a plus

Benefits

Paid Time Off (PTO) and Holidays
Subsidized Medical, Dental, and Vision plans
Life Insurance and Accidental Death & Dismemberment (AD&D)
Short-Term and Long-Term Disability insurance
401(k) Retirement Plan
Learning & Development Opportunities

Company

Millennium Systems International

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Millennium Systems International is the leading business management software provider for the beauty and wellness industry, built on over three decades of insight, innovation, and disruption.
dateFounded in 1987
location
Parsippany, New Jersey, USA
people-size201-500 employees
web-link
https://www.meevo.com

Funding

Current Stage
Growth Stage

Leadership Team

J
John Harms
Founder & Chairman
linkedin

Recent News

Morningstar.com
Millennium Systems International Appoints Adam Schneider as Chief Financial Officer
2025-11-14
MedCity News
Healthcare’s Data Orchestra: Why Rising Drug Denials Signal a Need for Better Coordination
2025-09-12
MedCity News
Simplify Salon & Spa Employee Management with Meevo’s Comprehensive Software
2025-08-20
Company data provided by crunchbase