Metro Elevator · 16 hours ago
Accounts Receivable and Collections Specialist at Metro Elevator
Metro Elevator is a leading company in the elevator industry, dedicated to maintaining, repairing, and modernizing elevator systems. They are seeking an Accounts Receivable & Collections Specialist to manage accounts receivable and collections activities, ensuring healthy cash flow and financial stability across multiple divisions.
Construction
Responsibilities
Manage day-to-day accounts receivable and collections activities across multiple Metro Elevator divisions
Monitor aging reports and proactively pursue past-due balances through consistent, professional follow-up
Communicate confidently and professionally with customers regarding invoices, payment status, and billing questions
Navigate and assist with dispute resolution by coordinating with internal teams and customers
Partner with division leadership and finance to escalate collection challenges when appropriate
Post customer payments and assist with accurate cash application
Reconcile customer accounts and identify discrepancies or unapplied balances
Maintain clear, detailed documentation of collection activity and customer communications
Prepare customer account histories for escalation as needed
Qualification
Required
Manage day-to-day accounts receivable and collections activities across multiple Metro Elevator divisions
Monitor aging reports and proactively pursue past-due balances through consistent, professional follow-up
Communicate confidently and professionally with customers regarding invoices, payment status, and billing questions
Navigate and assist with dispute resolution by coordinating with internal teams and customers
Partner with division leadership and finance to escalate collection challenges when appropriate
Post customer payments and assist with accurate cash application
Reconcile customer accounts and identify discrepancies or unapplied balances
Maintain clear, detailed documentation of collection activity and customer communications
Prepare customer account histories for escalation as needed
Basic understanding of accounting fundamentals
Highly organized with exceptional attention to detail and follow-through
Persuasive, confident communicator-comfortable discussing payment expectations with customers
Self-motivated 'go-getter' who takes ownership of assigned accounts and outcomes
Comfortable working in a fast-paced, multi-division environment
Proficient in Microsoft Excel and accounting systems; quick to learn new tools and software
Able to work independently while collaborating effectively with finance and operations leadership
Adaptable and solution-oriented-comfortable supporting new divisions where processes are still evolving
Benefits
Health, dental and vision insurance
Paid time off
401k plan with employer matching contribution
Company
Metro Elevator
Metro Elevator is an award-winning, independent elevator company specializing in the maintenance, repair, modernization and new installation of elevator systems for nearly 40 years.
Funding
Current Stage
Late StageCompany data provided by crunchbase