Sidley Austin LLP · 19 hours ago
Facilities Assistant
US-IL-Chicago
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $59K/yrSidley Austin LLP is a leading law firm seeking a Facilities Assistant to support daily operations within their facilities department. The role includes providing clerical support, coordinating work requests, and assisting with customer service requests related to facility management.
AdviceConsultingFinanceFinancial ServicesLegal
Responsibilities
Assist with daily operations within the facilities department, including the message center, supplies, and the conference center
Provide clerical support to Facilities Management Director and Facilities Manager including filing, reviewing and processing invoices and waivers, preparing and distributing correspondence, creating and maintaining various lists and schedules and assisting with reports
Assist other support departments including, but not limited to, the Supply Department, Maintenance and Conference Center
Coordinate and monitor work requests received through Facilities Hotline and distribute to appropriate department personnel as well as external contacts; serving as primary liaison for certain vendors including shredding, refrigerator, glass door maintenance, carpet cleaning, janitorial, movers, installers, and electricians. Follow up as necessary
Provide backup to other facility department personnel as appropriate
Become familiar with building operations and interface with building management staff as directed
Assist with department’s customer service requests. Other related duties as assigned. Handle and direct all incoming firm calls, answer Facilities Hotline calls
Answer all general directory customer inquiries
Relay messages for firm personnel through email and/or voicemail when appropriate
Process unidentified firm mail
Perform data entry of facilities requests into Sidley’s and Property Management’s Ticket Management system
Provide input to Facilities Manager relating to the department procedure and reference manual as needed
Process visitor office requests
Coordinate and assist with set-up of new hire workstations/offices
Qualification
Required
Experience in a customer service related role
Excellent customer service attitude
Effective and efficient communication skills
Excellent telephone etiquette
High School diploma
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Preferred
Facilities experience
Data entry experience
Ability to type 45 wpm accurately
Proficiency in MS Office Suite – primarily Word and Excel, and other firm software
Understanding of operation of firm computer network
Ability to accept responsibility and take initiative
Benefits
Bonus eligibility
Comprehensive benefits program
Company
Sidley Austin LLP
Sidley is an elite global law firm.
Founded in 1866
1001-5000 employees
H1B Sponsorship
Sidley Austin LLP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (36)
2023 (17)
2022 (33)
2021 (20)
2020 (23)
Funding
Current Stage
Late StageLeadership Team
Anne Falvey
Chief Knowledge Officer
CARTER G. PHILLIPS
Partner
Recent News
2025-12-15
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2025-12-12
Sports Business Journal
2025-11-22
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