Yelp · 4 days ago
Senior Communications Manager, AI and Product
United States
Full-time
Remote
Senior Level, Lead/Staff
$106K/yr - $198K/yr
8+ years expYelp is a platform that connects people with local businesses and is currently transforming its services with AI. They are seeking a Senior Communications Manager to lead AI and product communications, focusing on strategy, execution, and media relations.
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Responsibilities
Product communications for launches: Develop strategy, craft messaging, manage stakeholders and cross-functional coordination, and drive execution for product and feature launches
Media relations for product and AI narratives: Drive media opportunities, and build and maintain strong relationships with both traditional and non-traditional media, including podcasts, Substacks, newsletters, content creators, and more
Proactively develop compelling storylines: Develop and weave together cohesive narratives that connect complex product features and AI advancements, resonating with target audiences and reinforcing Yelp’s product innovation
Executive communications for C-level and senior executives: Advise and provide real-time counsel to senior executives, ensuring they are well-prepared for media, speaking, and other opportunities, and serving as a trusted advisor on messaging and reputation management
Cross-functional relationship-management: Collaborate across Product, Engineering, and Marketing to advise on release strategies and identify product and technology storytelling opportunities that reinforce Yelp's AI and innovation narratives
Project management of communications initiatives: Coordinate cross-functional teams, set timelines, ensure deliverable quality, and drive execution for product launches, campaigns, and major comms milestones
Messaging and material development: Draft messaging, statements, and briefing materials to support AI and product communications objectives
Issues management: Support communications needs as they arise, including crisis comms and policy issues related to product and AI
Qualification
Required
8+ years of experience in product and consumer tech communications, including experience with AI or similar emerging technologies; a blend of in-house and agency experience preferred
Product communications expert: You have a proven track record of leading communications for high-profile and complex product launches, are adept at navigating cross-functional teams, and deliver successful outcomes in dynamic, high-stakes environments
Strategic communicator: You understand the landscape of consumer tech and AI, with a clear vision for building impactful narratives and measurable outcomes
Media-savvy relationship builder: You are a creative and tenacious storyteller with strong existing relationships across key media (traditional and digital), and excel at landing high-impact stories across channels
Exceptional storyteller: You know how to craft compelling narratives and messaging for a range of audiences, can map varying product and AI features into cohesive, impactful stories, and have a sharp eye for detail in writing, editing, and presentation
Executive communications expert: You're skilled at coaching senior leaders for high-visibility opportunities, including media interviews and events, ensuring they represent the company with clarity and confidence
Results-driven collaborator: You excel at managing multiple priorities, you're a team player, and thrive at cross-functional project management in fast-paced, evolving environments
Proactive problem-solver: You anticipate opportunities and challenges, think two steps ahead, and are energized by complexity, turning ambiguity into action
Benefits
Full medical, vision, and dental
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
12 paid holidays, plus one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Work from home reimbursement
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Company
Yelp
Yelp is an online platform that connects people with great local businesses through user-generated reviews and recommendations.
1001-5000 employees
H1B Sponsorship
Yelp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (43)
2023 (61)
2022 (84)
2021 (61)
2020 (72)
Funding
Current Stage
Public CompanyTotal Funding
$56MKey Investors
Elevation PartnersDAG VenturesBenchmark
2012-03-02IPO
2010-01-27Series E· $25M
2008-02-26Series D· $15M
Leadership Team
Jeremy Stoppelman
CEO
Sam Eaton
Chief Technology Officer
Recent News
Destination CRM
2026-01-23
2026-01-23
Company data provided by crunchbase