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Nesco Resource · 22 hours ago

Datacenter Network Technician

Grafton, MA

Full-time

Onsite

Entry, Mid Level

$33/hr - $36/hr

Nesco Resource is seeking a Data Center Network Technician in the Greater Worcester MA area. The role involves installing, maintaining, and troubleshooting fiber and network cabling, configuring switches and routers, and resolving network-related issues.

ConsultingHuman ResourcesStaffing Agency

Responsibilities

Install, maintain, and troubleshoot fiber and network cabling, configure switches and routers, and resolve network-related issues

Collaborate with the Lead and Manager to prioritize and complete assigned tickets efficiently

Actively monitor, update, and manage the client's ticketing system in real time, following provided guidelines

Maintain flexibility in work shifts to accommodate customer contract requirements

Handle hands-on tasks such as installing and connecting servers or network appliances, rebooting equipment, verifying status indicators, conducting inventory checks, and escorting visitors when needed

Complete all required company and client-provided training in a timely manner

Participate in regular meetings with the client, Lead, or Manager to review ticket progress and completed tasks as needed

Demonstrate a strong analytical mindset, problem-solving skills, and a proactive approach to troubleshooting

Work both independently with minimal supervision and collaboratively within a team environment

Maintain a professional attitude and build effective relationships with end users and stakeholders

Conduct visual inspections of third-party equipment, such as carrier or provider network devices

Diagnose and resolve issues with in-scope data center equipment, including servers, backup systems, storage devices, and network appliances

Troubleshoot and isolate faults in network devices such as security sensors, vulnerability scanners, and network sniffers

Test and verify network cables and jacks to ensure proper functionality

Perform cable patching and end-to-end network connections as needed

Provide after-hours support during critical maintenance activities, including major network upgrades

Qualification

Fiber experienceNetwork cablingTroubleshootingSwitch configurationRouter configurationAnalytical mindsetProfessional attitudeProblem-solving skillsTeam collaboration

Required

extensive Fiber experience within a Datacenter

Install, maintain, and troubleshoot fiber and network cabling

configure switches and routers

resolve network-related issues

Collaborate with the Lead and Manager to prioritize and complete assigned tickets efficiently

Actively monitor, update, and manage the client's ticketing system in real time, following provided guidelines

Maintain flexibility in work shifts to accommodate customer contract requirements

Handle hands-on tasks such as installing and connecting servers or network appliances

rebooting equipment

verifying status indicators

conducting inventory checks

escorting visitors when needed