Rural King · 2 days ago
Surveillance Tech - Day Shift
US-IL-Mattoon
Full-time
Onsite
Entry Level
$15.25/hr - $18/hr
1+ years expRural King is America’s Farm and Home Store, providing essentials to the communities we serve. The Surveillance Technician will utilize technology and critical thinking to ensure security for Rural King’s assets, monitor camera systems, assist associates with security protocols, and maintain records of security incidents.
AgricultureE-CommerceFarmingRetail
Responsibilities
Monitor camera systems for occurrences of theft, productivity issues, and security policy violations
Assist Rural King associates with the use of the camera systems and reviewing video
Use specialized reports to review financial transactions to identify discrepancies in a retail environment
Maintain the alarm listing for all Rural King locations and assist associates in accessing their alarm
Ensure communication with store personnel and increase awareness around Rural King Loss Prevention Initiatives
Conduct package checks of associates leaving the Store Support Center
Maintain accurate records and reports on daily security incidents
Support stores and customers with questions about store policies
Review video footage of significant events and provide details to management, human resources, and/or law enforcement
Maintain a level of confidentiality when dealing with and sensitive information pertaining to Rural King or it’s Associates
Be part of a team that celebrates achievements, promotes teamwork, and recognizes individual contributions
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively
Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement
Perform other duties as assigned
Qualification
Required
At least 1 years of surveillance experience or equivalent combination of experience and education
Proficiency with Microsoft Office Suite or related software
Comfortable navigating computer systems and software to assist customers or manage activities
Excellent verbal and written interpersonal and communication skills
Excellent customer service skills
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses
Proven track record of consistently producing error-free work and meeting quality standards
Experience efficiently allocating time and resources to meet competing demands and deadlines
Strong communication and persuasive skills to negotiate and influence stakeholders at various levels in the organization
Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions
Ability to maintain a seated or standing position for extended durations
Capability to lift 15 pounds periodically
Ability to navigate and access all facilities
Skill to effectively communicate verbally with others, both in-person and via electronic devices
Close vision for computer-related activities
Benefits
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
15% Associate Discount
Dave Ramsey’s SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company paid YMCA Family Membership
Company
Rural King
Rural King is America's farm and home store that provides essentials to the communities they serve.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
P
Paul Martinson
Chief Financial Officer
Recent News
UPSTATE BUSINESS JOURNAL
2026-01-09
2025-12-12
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