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System Analyst - IT Department - Springfield jobs in United States
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HCRS (Health Care & Rehabilitation Services of Southeastern Vermont) · 2 weeks ago

System Analyst - IT Department - Springfield

HCRS (Health Care & Rehabilitation Services of Southeastern Vermont) is seeking a Systems Analyst to join their Information Technology Department. The role involves managing IT projects, providing technical support, and improving user experience with IT systems across the agency.
Health CareMedicalMental HealthNon ProfitRehabilitation

Responsibilities

Be technically familiar with the EMR, HRIS, and reporting systems
Manage projects outside the standard IT systems
Help explore and develop ways to expand the capabilities of all IT systems
Evaluate system feedback and suggest changes to the user experience with the systems
Works to continually improve information technology services for users
Backup support and contact for “super-users” group
Secondary knowledge source for the IT support staff for all EMR and reporting related topics
Assists in meeting data reporting criteria of the Vermont Department of Developmental and Mental Health Services
Provides troubleshooting for individual users
Provide data reporting for agency on support issues
Assist in acceptance testing and document any new problems of challenges with EMR updates

Qualification

EMR systemsHRIS systemsData reportingWindows operating systemsBusiness analysisCustomer satisfactionTraining skillsInterpersonal skillsProblem-solving

Required

Bachelor's degree in computer science or equivalent work experience and training in software development or systems analysis
Ability to read, analyze, and interpret the most complex documents
Ability to listen effectively
Ability to respond effectively to the most sensitive inquiries or complaints
Ability to make effective presentations to senior management and groups of employees
Ability to understand complex statistical operations used in data collection and reporting, research and quality management
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems
Ability to deal with non-verbal symbolism (formulae, scientific equations, graphs, etc.)
Ability to deal with a variety of abstract and concrete variables
A valid driver's license or the ability to travel quickly from location to location

Preferred

Experience in informatics or business analysis, highly preferred
Experience with the State of Vermont's reporting processes also a plus
Specific knowledge of Windows, Windows server operating systems, networks and PCs

Benefits

3 weeks (pro-rated) paid vacation to start & excellent health/dental/vision coverage!
9 paid holidays and 1 week of personal time

Company

HCRS (Health Care & Rehabilitation Services of Southeastern Vermont)

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HCRS is the community mental health and developmental services agency for Windsor and Windham Counties of Vermont.

Funding

Current Stage
Late Stage
Total Funding
$0.01M
Key Investors
Vermont Department of HealthVT Community Foundation
2024-04-19Grant
2023-07-28Grant· $0.01M
Company data provided by crunchbase