AI Deployment Manager jobs in United States
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Cresta · 1 day ago

AI Deployment Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. As an AI Deployment Manager, you will lead customer deployments end-to-end, ensuring that AI initiatives translate into live, adopted solutions that drive measurable business outcomes.

Artificial Intelligence (AI)Intelligent SystemsMachine LearningNatural Language ProcessingTelecommunications
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H1B Sponsor Likelynote

Responsibilities

Lead end-to-end AI deployments, from kickoff to successful launch
Own project planning, timelines, execution, and delivery across customer implementations
Act as a trusted partner to customers, helping translate business goals into successful AI deployments
Deploy and operationalize AI models across Cresta’s platform in partnership with internal teams
Drive value realization, ensuring deployments deliver measurable results — not just go-live dates
Guide customers confidently through every phase of deployment, keeping momentum high and stakeholders aligned
Collaborate closely with Solutions Engineering, Product, Customer Success, and Engineering teams
Anticipate risks, solve problems, and keep complex initiatives moving forward

Qualification

AI-driven SaaS implementationsProject managementTechnical conceptsData analyticsConsultative mindsetExecutionOutcomesCustomer-first mentalityFast-paced environments

Required

Experience leading technical or AI-driven SaaS implementations
Strong project management skills paired with a consultative mindset
Comfort working with technical concepts, data, and analytics
Ability to translate complex technology into clear, actionable plans
A customer-first mentality with a bias toward execution and outcomes
Thrive in fast-paced, high-growth environments

Benefits

Bonus
Equity
Comprehensive benefits package for you and your family

Company

Cresta

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Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.
dateFounded in 2017
location
Palo Alto, California, USA
people-size201-500 employees
web-link
https://www.cresta.com

H1B Sponsorship

Cresta has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (6)
2023 (2)
2022 (10)
2021 (4)
2020 (3)

Funding

Current Stage
Late Stage
Total Funding
$276M
Key Investors
Tiger Global ManagementSequoia CapitalGreylock
2024-11-19Series D· $125M
2022-03-17Series C· $80M
2021-03-31Series B· $50M

Leadership Team

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Ping Wu
CEO
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Tim Shi
Co-Founder, Board Member
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Recent News

Global Venturing
Cresta captures $21m
2026-01-21
cresta.com
Cresta Launches with $21M of Funding
2026-01-21
cresta
Sequoia and More Back Cresta’s Expertise AI as Growth Quadruples
2026-01-21
Company data provided by crunchbase