Fargo Park District · 1 day ago
Golf Manager at Osgood Golf Course
Fargo, ND
Full-time
Onsite
Mid, Senior Level
2+ years expFargo Park District is seeking a Golf Manager to oversee all golf shop and outside service operations at Osgood Golf Course. The role involves ensuring exceptional guest service, managing staff, and achieving financial goals while developing golf programs and events.
GovernmentOutdoorsRecreation
Responsibilities
Operate and maintain a reputable golf shop and practice range staffed with competent personnel and featuring top quality merchandise and services
Be fully knowledgeable of golf shop retail management. Responsible for ordering, pricing, displaying and selling merchandise. Train staff on the importance of keeping a well-stocked and presentable golf shop. Provide suggestions to patrons as appropriate to meet their needs
Design and implement sales incentive programs for golf shop staff. Monitor results and recommend modifications to achieve budgeted retail sales goals
Maintain standards and enforce all Park District rules and regulations governing safety, speed of play, use of golf course, golf carts and other golf facilities including driving range
Work with golf associations and other groups to schedule tournaments and group outings
Maintain the pro shop and clubhouse and coordinate with the Golf Course Superintendent regarding turf and course management
Manage practice facilities and golf cart operations to offer customer service effectively and efficiently to meet standards
Supervise, provide leadership, and give directions to staff to achieve objectives, follow policies, and provide exceptional customer service
Assist in the preparation and implementation of operating and capital budgets. Provide assistance with financial forecasts and analyzing budget variances
Accurately operate point of sale system, verify the accuracy of prices of state and federal taxes and other charges on all sales tickets. Collect green fees and cart fees
Handle cash flow in the golf shop, ensuring that cash and credit card charges balance with sales receipts in accordance with operating procedures
Acquire and facilitate a working knowledge of "back of the house" operations for POS Fore UP system to insure proper function and integration of these systems
Supervise computerized golf handicap system whenever necessary
Provide appropriate and competent golf instruction for all levels of golfers
Ability to promote the golf programs, especially in developing tournament events for the community, area business, civic and charity groups through traditional and digital media
Qualification
Required
Able to work on average 50+ hours per week during the golf season and 30 hours per week during the off-season
Proven ability to effectively build and foster a team environment
Demonstrated supervisory or leadership experience at a municipal or private course. Ability to effectively monitor and develop staff
Flexibility in hours, ability to manage multiple tasks
Be quick and efficient and ability to effectively handle the pressure and demand of making multiple decisions
Be able to withstand various weather conditions
Ability to use logical and rational thinking to solve problems
Solid customer service orientation and focus on customer satisfaction
Ability to effectively use communications skills orally and in writing
Ability to interpret management information
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and radical customer service
High School Diploma is required
Must have a minimum of 2 years of management experience preferably in the golf or hospitality industry
Demonstrated experience and capability in the areas of fiscal management and staff management
Must have a current, valid driver's license
Preferred
4- year college degree
Retailing, marketing, and/or sales and customer service, guest relations experience
Experience with Microsoft Word, Excel, and Golf software system(s), ForeUP experience
Current PGA member or Associate
Company
Fargo Park District
Fargo Park District is an outdoor adventure center that provides youth ski hockey leagues and adult programs.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase