Boulder County Sheriff's Office · 2 days ago
Computing Specialist II/ DA IT Support Specialist
Boulder County, CO
Full-time
Hybrid
Mid, Senior Level
$70K/yr - $101K/yr
6+ years expBoulder County Sheriff's Office is seeking a Computing Specialist II to support the District Attorney's Office. The role involves a variety of technical duties including the design, installation, and management of personal computers, software applications, and providing technical support to users.
Law Enforcement
Responsibilities
Analyzes computer needs across the District Attorney’s Office and makes recommendations regarding appropriate hardware and software
Installs desktop hardware and software, including operating system, applications, peripherals and networking equipment and updates and enhances existing systems to better accommodate work requirements
Provides technical information and support to users requesting assistance and researches related technology, when needed
Ensures system patching; including security updates and patching to maintain a secure computing environment
Provides routine training to individual employees regarding the use of specific software or hardware
Configures, maintains, and inventories hardware resources
Reviews new software to determine its compatibility with existing software and systems
Diagnoses and resolves software and hardware problems
Organizes and prepares technical documentation for complex software products, hardware, components and tools
Interfaces with the Boulder County Information Technology Department in software and hardware upgrades and implementation of new software and hardware products
Manages calls and service requests per departmental goals with exceptional customer service
Performs updates of web pages utilizing a variety of software applications, tools, and techniques such as Word Press, HTML, Photoshop, and Illustrator
Manages and upgrades databases as needed for data storage and tracking
Maintains documentation related to all tasks
Activates network ports, supports wiring from desktop device to network port, and maintains wiring closets
Performs related work, as required
May be reassigned in case of emergency situation
Qualification
Required
Minimum of 6 years of combined education and experience
A job offer is contingent on passing a criminal background investigation with fingerprinting
Applicants must have a valid driver's license
Thorough knowledge of Microsoft operating systems, utilities and system tools/resources
Thorough knowledge of Office 365, SharePoint, Microsoft Teams, and hardware management
Thorough knowledge of supported hardware and software systems
Ability to troubleshoot and solve a variety of technical problems
Ability to communicate procedures of a technical nature to non-technical personnel both orally and in written form
Ability to perform a variety of project tasks requiring good communications skills and ability to multi-task
Ability to work with and have strong communication with management, other employees, other departments, agencies, vendors, and the public to meet the Office's information technology needs
Benefits
Work From Home two-days a week, if duties allow, after 6 months of employment with the office
An enhanced Extended Parental Leave Policy for up to an additional 12 weeks of parental leave.
Outstanding options of comprehensive health plans that include vision and dental coverage.
Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements
12 weeks Paid Caregiver leave
Breast feeding friendly-work environment
Sick child care, an infants-at-work policy
Access to LifeMart discount hub, including discounts on childcare centers, event tickets, travel and more!
Access to a nationally-recognized wellness program
Employee Assistance Program
PERA 401k
Social Security retirement plans
Additional Life and Disability Insurance
Critical Illness and Accidental Insurance
County-paid tuition assistance
Eligible for PSLF- Public Service Loan Forgiveness
Free EcoPass
Hospital Indemnity
ID Theft Protection
Pet Insurance
8 Hours of Paid Public Service Leave
Generous paid time off
Vacation
Medical
Company
Boulder County Sheriff's Office
The Boulder County Sheriff’s Office (BCSO) is dedicated to providing effective and efficient public safety services to the residents and visitors of Boulder County, including the towns of Nederland, Superior, and Lyons.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase