PayPal · 2 days ago
Sr Content Designer, Onboarding and Open Banking
San Jose, California, United States of America
Full-time
Hybrid
Mid, Senior Level
$89K/yr - $128K/yr
3+ years expPayPal has been revolutionizing commerce globally for more than 25 years. They are seeking a Senior Content Designer to write empathetic and inclusive content that simplifies complex financial problems for customers. This role involves collaborating with product partners to define project requirements and create robust content strategies that build trust with the brand.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Perform work assignments using specialized content design knowledge and developed business expertise
Lead projects and/or programs within content design family with moderate scope impacting function or sub-function
Analyze, evaluate, and make decisions within general parameters under broad supervision
May act as a subject matter resource for entry level and developing colleagues
Plan and write UX content for web and app experiences (across all touchpoints including navigation and user interface copy, emails, push, and in-app notifications)
Manage multiple simultaneous projects by setting stakeholder expectations, independently prioritizing tasks, and collaborating across teams
Partner with product designers on UI flows, layouts, hierarchy, and interactions
Gather and apply data-driven insights about customer needs and pain points to identify, propose, and craft user-centered design solutions
Use data and research to evaluate your solutions’ impact and advocate for continuous improvement
Qualification
Required
3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
Preferred
5+ years relevant work experience writing and designing for digital products
Experience navigating complex technologies, sensitive data, and/or highly regulated domains such as financial services, payments, identity space, healthcare or advertising technology
Experience with using, evolving, and defining content standards, such as style and terminology guidelines
Familiarity with localization and accessibility best practices
Working knowledge of Figma or similar standard design tools
Experience or interest in designing with and for generative AI/LLM-based systems
Bachelor's Degree or equivalent in English, Journalism, Communications, Marketing, Design, Information Science or related field preferred
Benefits
Medical, dental, vision, life and disability insurance
Parental and family leave
401(k) savings plan
Paid time off
Flexible work environment
Employee shares options
Health and life insurance
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
PayPal UK CEO
chaloem khompitoon
President & CEO
Recent News
2026-01-22
The Motley Fool
2026-01-22
2026-01-22
Company data provided by crunchbase