Wilson Company · 1 day ago
Parker Store Associate/Customer Service Representative
Texarkana,AR,US
Full-time
Onsite
Entry Level
$19/hr - $23/hr
2+ years expWilson Company is seeking a Parker Store Associate/Customer Service Representative to support daily store operations. This role involves delivering excellent customer service, assisting with sales transactions, and maintaining store organization while ensuring compliance with safety standards.
ElectronicsManufacturing
Responsibilities
Provide exceptional customer service to all Parker Store guests
Process customer orders accurately and efficiently
Solve application problems for counter customers and recommend appropriate solutions
Respond to customer inquiries regarding pricing, availability, product information, and technical support
Assemble hydraulic hoses and related products per customer and specification requirements
Maintain solid product knowledge, including competitive product crossovers
Diagnose customer needs and provide honest, trustworthy product recommendations
Maintain and follow all cash and credit handling procedures
Purchase parts for rush orders and expedite items as needed to meet customer timelines
Process customer returns and resolve order processing issues
Load and maintain customer part number cross-references and specific pricing information
Utilize printed and online vendor resources to support customer needs
Keep product data, reference materials, and literature up to date
Assist with cycle counts, housekeeping, and general store organization
Actively work to develop and improve customer service and technical skills
Ensure compliance with all company policies, procedures, and safety standards
Qualification
Required
Strong communication and customer service skills with a professional demeanor
Mechanical aptitude with the ability to troubleshoot and solve application issues
Strong problem-solving and decision-making abilities
Ability to work effectively in a fast-paced, team-oriented environment
High level of attention to detail and accuracy
Ability to build and maintain long-term customer relationships
Willingness and ability to continuously improve product knowledge
Working knowledge of basic computer programs and systems
High school diploma or equivalent required
Minimum of two (2) years of experience with fluid power or motion control products required
Minimum of two (2) years of experience assembling hydraulic hoses
Demonstrated ability to communicate effectively and make sound decisions
Ability to stand, walk, squat, bend, kneel, reach, twist, crouch, and stoop throughout the workday
Ability to push or pull lightweight to moderate loads
Ability to occasionally handle up to 100 lbs and lift up to 80 lbs
Ability to bend to the floor and lift objects as required
Ability to climb stairs and ladders and occasionally work in confined spaces
Operators of powered industrial trucks must meet physical qualifications including vision, hearing, depth perception, and reaction time
Company
Wilson Company
Wilson Company is a wholesale company that provides electrical controls, filter carts, and hydraulic power unit.
51-200 employees
H1B Sponsorship
Wilson Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
G
Gant Bills
Chief Executive Officer
J
John Wilson
Founder
Recent News
2025-01-28
Company data provided by crunchbase