ABM Industries · 1 day ago
Data Center Janitorial Account Manager
San Antonio, TX
Full-time
Onsite
Mid, Senior Level
3+ years expABM Industries is seeking a Bilingual Account Manager responsible for overseeing the multi-site performance of cleaning services. This role involves supervising custodial staff, managing inventory, and ensuring quality control while addressing customer service issues.
Facilities Support ServicesFacility ManagementJanitorial Service
Responsibilities
Leads custodians and facility staff on a day-to-day basis to ensure that services are performed as contracted
Interact with customer(s) contacts daily to obtain feedback on services
Evaluates and monitors routine work and projects regarding progress
Ensures the follow-through of the corrective action plans to guarantee satisfactory resolution of customer complaints and needs
Plans, develops and prioritizes projects and weekly work plans
Implement and manage the company’s quality control monitoring and safety programs
Ability to oversee projects from concept to completion
Provide direction/information to zone managers and staff
Ensure coordination/execution of work within client environment with minimal disruption
Contributes to a safe and working environment by participating in safety calls, training and being prepared to act should a health or safety emergency occur
Ensure accurate and timely payroll processing for all employees
Manage and process work orders and SWOPs efficiently to support operational needs and minimize downtime
Develop, monitor, and manage budges to align with organizational goals and control costs effectively
Review and analyze monthly Profit & Loss (P&L) statements, identifying variances and implementing corrective actions
Manage and maintain facility management tasks as assigned
Contributes to a safe and working environment by participating in safety calls, training and being prepared to act should a health or safety emergency occur
Weekends & nights as needed
Job duties may be modified at any time
Qualification
Required
Bilingual (English & Spanish)
Excellent oral and written communication skills
Excellent leadership skills, ability to build and lead teams
Highly organized
High energy level with strong commitment to service quality
Familiar with client facing
Must have a minimum of 3-5 years of operational experience in managing hourly and supervisory personnel
The ability to work flexible hours, including holidays and weekends
Experience in a manufacturing environment
Experienced with Payroll
Experienced handling client workorders, and inspections
Experience with managing PNL and reporting on PNL monthly to ABM leadership
Benefits
ABM offers a comprehensive benefits package.
Company
ABM Industries
ABM Industries is a facility management company that offers airport shuttles, wheelchair assistance, and janitorial services to businesses.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.2B2025-02-27Post Ipo Debt· $2.2B
1978-01-13IPO
Leadership Team
Scott Salmirs
President and CEO
Rene Jacobsen
EVP & Chief Operating Officer
Recent News
2026-01-22
2026-01-16
2026-01-06
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