College of Health and Human Sciences at Texas Tech University · 2 days ago
Account Executive, Ticket Sales
Lubbock
Full-time
Onsite
Mid, Senior Level
$48K/yr - $48K/yr
5+ years expThe College of Health and Human Sciences at Texas Tech University is seeking an Account Executive for Ticket Sales. This role is responsible for generating revenue through ticket sales, providing exceptional customer service, and maintaining relationships with clients while achieving revenue goals set by the Athletic Department.
Higher EducationUniversities
Responsibilities
Generate revenue through the sale of new full-season, partial-season, group, and single-game tickets to all Texas Tech Athletics ticketed sports
Develop new business through outbound calls, emails, meetings, and community event appearances to past buyers and prospects
Renew and service existing season ticket holders
Meet and exceed daily call requirements set forth by the Athletic Department
Achieve defined revenue goals for each sport, as set forth by the Athletic Department
Work in tandem with event operations, ticket operations, marketing, Red Raider Club, and various other departments in a positive and professional manner
Provide a high level of customer service and generate repeat business and referrals
Maintain and update accurate records of all activities and sales in the ticketing database (Paciolan) and CRM system (Salesforce)
Continually create and implement unique sales strategies and programs
Complies with all NCAA, Big 12, and Texas Tech University rules, regulations, and policies
Assist at home games and other special events as needed
Qualification
Required
High school diploma plus five (5) years progressively responsible related experience; additional related education may exchange for required experience on a year for year basis
Generate revenue through the sale of new full-season, partial-season, group, and single-game tickets to all Texas Tech Athletics ticketed sports
Develop new business through outbound calls, emails, meetings, and community event appearances to past buyers and prospects
Renew and service existing season ticket holders
Meet and exceed daily call requirements set forth by the Athletic Department
Achieve defined revenue goals for each sport, as set forth by the Athletic Department
Work in tandem with event operations, ticket operations, marketing, Red Raider Club, and various other departments in a positive and professional manner
Provide a high level of customer service and generate repeat business and referrals
Maintain and update accurate records of all activities and sales in the ticketing database (Paciolan) and CRM system (Salesforce)
Continually create and implement unique sales strategies and programs
Complies with all NCAA, Big 12, and Texas Tech University rules, regulations, and policies
Assist at home games and other special events as needed
Preferred
Previous intercollegiate/professional experience
Previous experience in ticketing, sales, and customer service
Substantial experience with and knowledge of Microsoft Word, Excel, PowerPoint
Excellent verbal and written communication skills
Ability to maintain positive relationships with external and internal constituencies; Must maintain excellent customer service skillset
Strong organizational skills
Must be able to work overtime/flexible hours
Must be able to work evenings, weekends, and holidays
Company
College of Health and Human Sciences at Texas Tech University
Official LinkedIn page of the College of Health & Human Sciences at Texas Tech.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase