Dropbox · 1 day ago
Senior Engineering Manager, Commerce Platform
United States
Full-time
Remote
Senior Level, Lead/Staff
$223K/yr - $302K/yr
10+ years expDropbox is a global community focused on innovative ways of working. The Senior Engineering Manager for Billing Infrastructure will lead a team responsible for managing Dropbox's subscription lifecycle and billing systems, ensuring they are reliable, accurate, and scalable while collaborating cross-functionally with Finance, Product, and Data Engineering teams.
CollaborationEnterprise SoftwareFile SharingPrivate CloudWeb Hosting
Responsibilities
Lead, mentor, and scale a backend engineering team that owns Dropbox’s billing and subscription infrastructure
Set the technical and operational strategy for subscription lifecycle and billing systems, ensuring resilience, accuracy, and compliance
Drive system modernization by unifying legacy code paths, simplifying workflows, and enforcing platform-wide SLOs
Partner with Finance and Data teams to deliver reconciled, audit-ready revenue and subscription data
Own the north-star metric for usage-to-bill latency (p95 ≤ 1 hr) and ensure data correctness across systems
Establish processes and automation for reconciliation, error handling, and data quality validation
Foster an engineering culture centered on ownership, reliability, and continuous improvement
Qualification
Required
Minimum of 8 years of people management experience with an engineering team
Minimum of 10 years as a software engineer or equivalent technical experience
Proven experience building and operating distributed backend systems with high reliability and correctness
Strong technical background in Java, Python, or similar backend languages, with experience in service-oriented architectures and data pipelines
Familiarity with AWS, SQL/NoSQL databases (DynamoDB, Postgres), and event-driven or batch processing frameworks (Kafka, Spark, Databricks)
Demonstrated ability to manage system migrations, large-scale refactors, or platform unification initiatives
Excellent communication skills and a track record of effective collaboration with cross-functional teams including Finance, PM, and Data
Deep focus on operational excellence — incident response, monitoring, metrics, and SLOs
BS, MS, or PhD in Computer Science or a related technical field involving coding (e.g., physics or mathematics) or equivalent technical experience
Preferred
Experience in billing, payments, or financial systems, including invoicing, reconciliation, or revenue recognition flows
Background in high-scale data or workflow orchestration systems
Proven ability to scale teams and mature engineering practices in a complex, high-stakes domain
Understanding of SOC/SOX compliance or financial audit processes
Benefits
Competitive medical, dental, and vision coverage
401(k) plan with a generous company match and immediate vesting
Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
Income Protection Plans: Life and disability insurance
Business Travel Protection: Travel medical and accident insurance
Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
Access to over 10,000 global co-working spaces through Gable.tomaking it easy to book flexible workspaces for collaboration or individual work
Quarterly Cell phone and internet allowance
Mental health and wellness benefits
Disability and neurodivergence support benefits
Company
Dropbox
Dropbox is a smart workspace company that provides secure file sharing, collaboration, and storage solutions.
1001-5000 employees
H1B Sponsorship
Dropbox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (127)
2024 (105)
2023 (103)
2022 (166)
2021 (197)
2020 (157)
Funding
Current Stage
Public CompanyTotal Funding
$2.41BKey Investors
JP Morgan ChaseJPMorgan PartnersBlackRock
2025-09-09Post Ipo Debt· $700M
2018-03-23IPO
2017-03-30Debt Financing· $600M
Leadership Team
Drew Houston
Founder & CEO
Arash Ferdowsi
Co-Founder
Recent News
2025-12-19
Business Standard India
2025-12-19
2025-12-16
Company data provided by crunchbase