Applicant Call Representative jobs in United States
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Internet Brands · 5 hours ago

Applicant Call Representative

Internet Brands is a full-service Social Security Disability advocacy firm assisting individuals in obtaining their Social Security Disability benefits. The Applicant Call Representative will assist claimants in completing their applications by gathering necessary personal information and ensuring the application is accurate and complete.

B2BB2CE-CommerceInternetWeb Development
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H1B Sponsor Likelynote

Responsibilities

Completes the online application for the claimant
Asks a series of personal medical questions
Uses several systems to complete the process. Website, internal, and order management systems
Demonstrate Empathy, Compassion, and Patience
Maintain confidentiality of sensitive information
Meet productivity and quality goals
Use of call management software to answer calls, adhere to specified schedule, and breaks

Qualification

Call center experienceCustomer serviceCommunication skillsWindows OS proficiencyDetail orientedEmpathyPatienceBilingual - English/Spanish

Required

Previous experience in a call center environment
Customer service orientated with demonstrated ability to show empathy
Excellent written and verbal communication skills
Must be patient and inclined to help others
Must be detail oriented
Ability to achieve high productivity and quality standards
Proficient working knowledge of Windows OS, Internet, and associated software

Preferred

BILINGUAL - English/Spanish a plus

Benefits

Health insurance options such as medical, dental, and vision coverage
Flexible spending accounts (FSA) for medical and dependent care
Short-term and long-term disability insurance
Life and AD&D insurance
401(k) retirement savings plan with a company match
Paid time off (PTO)
Paid holidays
Commuter benefits
Access to our Employee Assistance Program (EAP)
Well-being coaching services
Voluntary benefits such as home, auto and pet insurance
Discounted legal and financial services

Company

Internet Brands

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Internet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets.

H1B Sponsorship

Internet Brands has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (45)
2023 (4)
2022 (3)
2021 (47)
2020 (17)

Funding

Current Stage
Public Company
Total Funding
$286.73M
Key Investors
Impact Venture Partners
2014-07-08Post Ipo Equity· $6.73M
2014-06-03Acquired
2007-11-16IPO

Leadership Team

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Robert Brisco
CEO
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J
Joseph Rosenblum
CTO
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Company data provided by crunchbase