Lawn Doctor · 1 day ago
Customer Service Representative
Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative will answer phones, address customer issues, maintain customer data, provide price quotes, and sell services over the phone.
Health CareHome and GardenHome ServicesService Industry
Responsibilities
Takes inbound call from customers and potential customers
Makes outbound calls to follow up on estimates and ensure customer satisfaction
Sells services over the phone
Maintains customer data records
Processes paperwork from sales and service team members
Qualification
Required
Dependable and reliable individual
Exceptional customer service skills
Ability to answer phones and speak with customers
Ability to address customer issues
Ability to maintain customer data
Ability to provide price quotes
Ability to sell Lawn Doctor services over the phone
Ability to process paperwork
Ability to make outbound calls to customers to follow-up on estimates and ensure customer satisfaction
Motivated, self-starter
Goal-oriented
Hard-working
Strong work ethic
Friendly demeanor
Excellent communication skills
Strong computer skills including Microsoft Word and Excel
Preferred
Actual work experience in the lawn care industry
Benefits
401(k) matching
Competitive salary
Opportunity for advancement
Company
Lawn Doctor
Lawn Doctor is a consumer service company that offers lawn maintenance, shrub care and pest control services.
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase