ApTask · 2 months ago
Technical Writer HVAC
Plymouth, MN
Full-time
Onsite
Mid, Senior LevelApTask is a leading global provider of workforce solutions and talent acquisition services. They are seeking a Technical Writer HVAC to develop procedural content and provide leadership support to junior-level writers while ensuring high-quality technical documentation.
Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Use existing Madcap templates to design additional procedural content
At least a basic understanding of Engineering workflow and PLM processes
Ability to create process maps that correlate to procedural tasks for end users
Ability to synthesize existing information and transform it into user content
Ability to take notes and apply work direction when given
Apply Madcap styles to content; ability to modify styles globally as needed
Ability to be self-driven, interview SMEs, and conduct content reviews
Ability to solve technical problems
Ability to review software applications and formulate productive questions to increase understanding for documenting processes
Ability to navigate software applications and quickly learn how to use them
Ability to apply attention to detail when developing content (consistent language, use snippets, format screen images according to established standards)
Ability to work with screen images through Madcap, renaming, using Snipping Tool and Paint to edit for consistent appearance
Research advanced technical data and develop procedures through source content, interviews, on-site visits, and production observations
Provide leadership support, training, and assistance to junior-level technical writers on projects and processes, and report project status to senior management
Proof and edit documentation of other writers for conformance to style and format
Provide consultation and support to senior management on special projects, process changes, and strategies
Schedule and conduct review meetings to approve new or revised publications
Develop and revise style guides to meet the company's specific needs and lead efforts on internal and external process improvements
Training and guidance to junior-level technical writers toward project delivery
When appropriate, serve as a lead on special projects beyond documents by working collaboratively with senior management to define the scope of work and budget to meet project deliverables
Qualification
Required
Use existing Madcap templates to design additional procedural content
At least a basic understanding of Engineering workflow and PLM processes
Ability to create process maps that correlate to procedural tasks for end users
Ability to synthesize existing information and transform it into user content
Ability to take notes and apply work direction when given
Apply Madcap styles to content; ability to modify styles globally as needed
Ability to be self-driven, interview SMEs, and conduct content reviews
Ability to solve technical problems
Ability to review software applications and formulate productive questions to increase understanding for documenting processes
Ability to navigate software applications and quickly learn how to use them
Ability to apply attention to detail when developing content (consistent language, use snippets, format screen images according to established standards)
Ability to work with screen images through Madcap, renaming, using Snipping Tool and Paint to edit for consistent appearance
Research advanced technical data and develop procedures through source content, interviews, on-site visits, and production observations
Provide leadership support, training, and assistance to junior-level technical writers on projects and processes, and report project status to senior management
Proof and edit documentation of other writers for conformance to style and format
Provide consultation and support to senior management on special projects, process changes, and strategies
Schedule and conduct review meetings to approve new or revised publications
Develop and revise style guides to meet the company's specific needs and lead efforts on internal and external process improvements
Training and guidance to junior-level technical writers toward project delivery
When appropriate, serve as a lead on special projects beyond documents by working collaboratively with senior management to define the scope of work and budget to meet project deliverables
Proficiency with authoring and desktop publishing tools, specifically MS Word, Excel, Adobe Creative Suite (InDesign, Adobe Acrobat, Illustrator, Photoshop)
Knowledge of Microsoft 365 products, including Outlook, Microsoft Teams, OneDrive, SharePoint
Ability to gather and assess documentation to create and update user documentation in compliance with Engineering technical input, best practices, and department standards
Has a high technical aptitude for translating highly technical concepts into understandable content for the end user
Ability to balance work volume and quality and appropriately escalate potential risks and issues to management
Must be able to work independently and collaborate with a team to publish high-quality technical documentation
Madcap, basic HTML
Microsoft Applications: Visio, Word, Excel, PowerPoint, Paint, Snipping Tool
Bachelor's Degree or Equivalent Experience
English, technical communication, or professional writing
Preferred
Understanding of Engineering and Design practices, product creation, and product lifecycle management; working knowledge of PLM systems and CAD applications such as SolidWorks
Benefits
Subsidized insurance coverage
Company
ApTask
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
Founded in 2010
201-500 employees
H1B Sponsorship
ApTask has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Taj Haslani
Founder
Recent News
Company data provided by crunchbase