Ford Pro · 4 days ago
Director Business Operations - Model e
2001 15th St, Detroit, MI, 48216, US
Full-time
Hybrid
Director/Executive
$138K/yr - $262K/yr
10+ years expFord Pro is focused on delivering a fully electric transportation future through their Model E team. The Director of Business Operations will serve as a key advisor to the General Manager, managing global business operations and translating complex data into actionable insights to drive the success of Ford’s EV business.
AutomotiveFleet ManagementSoftware
No H1B
Responsibilities
Serve as a trusted advisor to the GM, proactively identifying and analyzing critical business issues, retail trends, and competitive threats in the EV market
Drive the mid-to-long-term execution of Model e business plans, focusing on key growth areas, product portfolio decisions, and the reimagined dealer/customer experience
Lead the annual objectives and KPI setting process (aligned with Ford+ corporate goals), cascading these metrics across the Model e leadership team and cross-functional partners
Continuously improve the Model e Management System effectiveness and maturity level. Design and manage efficient global governance forums. Set agendas, facilitate decision-making, and ensure rigorous follow-up on action items to eliminate 'blind spots.' Support employee engagement initiatives to include ensuring business progress is broadly shared
Maintain a high-impact collaborative network with the Business Office leads of Ford Blue, Ford Pro, Lincoln, and FCSD. Drive enterprise alignment by synchronizing cross-BU priorities, sharing operational best practices, and ensuring Model e’s methodologies are integrated effectively within the broader Ford+ framework
Lead the creation of monthly BOR and Board of Directors materials, crafting high-quality, data-driven narratives that reflect the state of the global Model e business
Streamline the GM’s daily operations and workflow, prioritizing projects and managing resources to ensure the leadership team remains focused on the highest-value initiatives
Partner with Finance to monitor budgets, track KPIs monthly, maintain a healthy Profit Improvement Action (PIA) funnel and coordinate 'Plan-Do-Check-Act' (PDCA) cycles when performance deviates from the plan
Communicate the Model e transformation story to internal and external audiences in partnership with stakeholders, creating tailored materials for CEO speaker events and investor relations
Serve as the central point of contact for select high-priority external partnerships. Manage the end-to-end lifecycle of consultancy engagements, from initial scoping and needs assessment to final execution and delivery. Partner closely with Procurement and Finance to streamline vendor interactions, ensuring third-party expertise is leveraged efficiently to solve complex business challenges without creating operational friction
Manage and mentor the Business Office staff, fostering a culture of high performance, agility, and continuous learning
Role model Ford OS behaviors and drive the adoption of new digital tools and technologies to improve global collaboration
Improve team-wide information flows and onboarding processes to enable rapid scaling and cultural alignment within the Model e unit. Manage SharePoint and Teams channels to centralize key information and increase transparency
Qualification
Required
Bachelor's degree in Business Administration, Finance, Engineering, or a related analytical field or equivalent combination of relevant education and experience
10 years of progressive experience in business operations, finance, or strategic consulting
Experience managing teams and directing multiple departments
Preferred
Executive Presence: Extensive experience working closely with senior executive leadership (ELT) and Boards of Directors
Communication: Exceptional ability to distill complex data into concise business documents and impactful presentations
Strategic Problem Solving: Guided by long-term objectives; able to solve abstract problems without precedent and remove barriers to change
Financial Acumen: Strong understanding of financial modeling, accounting principles, and the ability to identify complex financial issues
Agility: Proven success in a 'startup' or high-growth environment; ability to adapt to shifting priorities in a fast-paced, global market
Industry Passion: Deep interest in electric vehicles, software-defined products, and the future of automotive retail
Experience in sales/ go to market experience
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Company
Ford Pro
Ford Pro is a productivity accelerator designed to drive the business forward, delivering solutions to commercial customers of all sizes.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Frick
Interim Head
Recent News
2025-10-04
2025-10-01
Company data provided by crunchbase