Amazon · 1 day ago
Sales Operations Analyst, Global Logistics
Amazon is seeking a Sales Operations Analyst for their Global Logistics team, where the role focuses on utilizing data to enhance operational efficiency. The analyst will process and analyze large datasets to optimize international transportation services and collaborate with various teams to drive improvements in sales operations.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Generate and maintain pipeline reporting dashboards in Salesforce to track sales performance metrics
Analyze data to prioritize qualified leads and execute lead assignment processes
Investigate root causes of service issues at scale through systematic data analysis
Manage operational escalations and coordinate with finance, product, and technical teams to resolve systemic issues
Analyze seller feedback and anecdotes, taking ownership of resolution and partnering with product and seller experience teams for continuous improvement
Develop tools and business processes that simplify operations, standardize workflows, and enable operational excellence
Identify process improvement opportunities to shorten sales cycles from first-touch to conversion
Create actionable recommendations through ad hoc data retrieval and analysis
Qualification
Required
Bachelor's degree or equivalent
4+ years of using Microsoft Excel to manipulate and analyze large sets of data experience
Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc
Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc
Experience in scripting for automation (e.g. Python) and advanced SQL skills
Preferred
Experience working in a sales or sales support role
Experience working within a high-growth technology company
Speak, write, and read fluently in Mandarin
4+ years of transportation and supply chain experience
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Recent News
2026-01-22
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2026-01-22
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