MGM Resorts International · 5 days ago
Risk Management Claims Representative - Corporate
LV Metro Area
Full-time
Onsite
Entry Level
$26/hr - $26/hr
3+ years expMGM Resorts International is a leading entertainment company seeking enthusiastic individuals to create unique experiences for guests. The Claims Representative I position involves investigating, evaluating, negotiating, and resolving guest claims, with a focus on providing excellent customer service and guiding guests through the claims process.
GamblingHospitalityResorts
Responsibilities
Daily intake and review of claims by gathering and investigating information, statements, and other supporting evidence
Review evidence and provide an evaluation of liability, damages, and recommended reserves to management. Negotiate and resolve claims
Uphold MGM Risk Management guest experiences standards by communicating with the guests in an expeditious manner. Guide the guest through the claims process and stay engaged with the guest through resolution of the matter
Investigate and assess valet claims, auto-liability claims, personal property damage / loss claims, and low severity bodily injury claims. Review and analysis of witness statements, photos, videos, estimates, medical records (if applicable), and other supporting materials in order to set reserves and obtain settlement authority from management
Maintain appropriate and sufficient reserves in recognition of potential financial exposure of claim. Post accurate and timely claim payments in database. Process payments and ensure financial integrity if each claim that is assigned
Assist Claims Representatives II's and Sr. Claims Analysts in their administration of higher severity claims, as needed
Provide clear, timely verbal and/or composed written communication to all relevant parties
Negotiate and resolve claims in a fair and equitable manner, within designated authority level, in compliance with company’s settlement practices, policies and procedures and conferring with management for any recommended settlement outside authority level
Qualification
Required
High School Diploma or GED required
3+ years of prior relevant experience in a customer service, security, or investigation role required
Preferred
1+ years of prior relevant experience in Claims Adjusting or Legal setting preferred
Benefits
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Company
MGM Resorts International
MGM Resorts International is a hospitality firm that operates casinos, restaurants, and recreational resorts.
10001+ employees
H1B Sponsorship
MGM Resorts International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$3.6BKey Investors
IAC
2024-09-03Post Ipo Debt· $850M
2024-03-25Post Ipo Debt· $750M
2020-08-10Post Ipo Equity· $1B
Leadership Team
William Hornbuckle
Chief Executive Officer and President
Mark Strawn
Chief Financial Officer - Midwest Group
Recent News
2026-01-23
2026-01-20
carsoncityheadlines.com
2026-01-17
Company data provided by crunchbase