Harvard Bioscience · 1 month ago
Help Desk Analyst
St Paul,MN,US
Full-time
Onsite
New Grad, Entry Level
$22/hr - $35/hrHarvard Bioscience is a 100+ year old company known for developing scientific research tools for the life science market. They are currently seeking a Help Desk Analyst to ensure proper computer operation for end users, including troubleshooting hardware and software issues and providing in-person support.
Biotechnology
Responsibilities
Responding to hardware and software problems related but not limited to:
On Site full time (1st shift)
Previous IT and end user support experience
Email, MS Teams, and other MS Office Products
Troubleshooting user computing issues related to IT supported HW or applications
Printers and Print Queue Management
Imaging New Computers
Identify potential cyber security issues
Networked computer support experience
Changing Domain Passwords
Desk Setup for IT equipment
Admin related to onboard and offboarding employees and contractors
Qualification
Required
On Site full time (1st shift)
Previous IT and end user support experience
Email, MS Teams, and other MS Office Products
Troubleshooting user computing issues related to IT supported HW or applications
Printers and Print Queue Management
Imaging New Computers
Identify potential cyber security issues
Networked computer support experience
Changing Domain Passwords
Desk Setup for IT equipment
Admin related to onboard and offboarding employees and contractors
Customer Service Skills
Computers, printers, and Windows OS
Audio Visual Conference Room HS/SW Support
Office Tools
TCP/IP and Wireless
Self-motivated to learn new skills
Lift up to 50 pounds
Preferred
Experience with Backup Solution including Tape Management
Active Directory
Azure Admin Portal
Microsoft Certifications
Company
Harvard Bioscience
Harvard Bioscience is a global developer, manufacturer and marketer of a broad range of specialized products, primarily apparatus and scientific instruments used to advance life science research at pharmaceutical and biotechnology companies, universities and government laboratories worldwide.
Founded in 1901
501-1000 employees
H1B Sponsorship
Harvard Bioscience has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (4)
2022 (4)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Karen Kuhn, PHR, SHRM CP
Principal HR Business Partner
Company data provided by crunchbase