Infinitive · 5 days ago
Senior Director of Operations, Critical Infrastructure
United States
Full-time
Remote
Director/Executive
15+ years expInfinitive is seeking a Senior Director of Operations accountable for the reliability, safety, and performance of critical infrastructure systems across multiple U.S. data center campuses. This role involves setting operational strategy, managing risks, and leading a team to ensure high availability and operational excellence.
AdvertisingInformation TechnologyInternetMarketing
Responsibilities
Provide executive leadership for multi-campus critical infrastructure operations, including electrical distribution, on-site power generation, UPS, switchgear, cooling systems, and life safety systems
Establish and govern enterprise standards for MOPs, SOPs, and EOPs, ensuring consistent execution during load transfers, ramp-rate events, and abnormal operating conditions
Own portfolio-level operational readiness, maintenance strategy, and incident management across all assigned campuses
Lead and develop a leadership bench of Directors, Senior Managers, and site operations leaders; drive accountability, succession planning, and talent development
Serve as the executive escalation point for high-severity infrastructure incidents, ensuring rapid resolution, high-quality root cause analysis, and corrective action closure
Define, monitor, and act on portfolio-wide KPIs related to availability, reliability, safety, maintenance effectiveness, and operational maturity
Provide governance and strategic oversight of vendor relationships and power plant operating agreements to ensure reliability, safety, and performance outcomes
Partner with Engineering and Construction leadership to influence design standards and ensure operability and maintainability are incorporated into new builds, expansions, and retrofits
Proactively identify systemic operational risks and drive mitigation strategies across the portfolio
Champion a strong culture of safety, compliance, and continuous improvement aligned with regulatory and corporate standards
Qualification
Required
15+ years of experience in mission-critical operations, data centers, power generation, or utility environments
7+ years of experience leading leaders across multiple sites or large-scale critical infrastructure operations
Deep expertise in MEP systems supporting high-availability data center environments
Demonstrated success establishing operational standards, governance, and risk management at scale
Executive-level communication, decision-making, and crisis leadership capabilities
Preferred
Professional Engineering (PE) license or equivalent certification
Experience with regulatory compliance and oversight (OSHA, EPA, NERC/FERC exposure)
Strong familiarity with CMMS, BMS, EPMS, SCADA, and power monitoring platforms
Company
Infinitive
Infinitive helps companies master the digital world with capabilities in marketing, digital advertising, business transformation and more.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Denis McFarlane
Founder & Executive Chairman
Company data provided by crunchbase