UNC Health · 18 hours ago
Customer Service Representative
Hendersonville, NC
Full-time
Onsite
New Grad, Entry LevelUNC Health is an inclusive organization with a mission to improve the health and well-being of unique communities. The Customer Service Representative is responsible for performing clinic clerical tasks, including patient registration, financial communication, and appointment scheduling.
Addiction TreatmentHealth CareHealth DiagnosticsHospitalNon ProfitWellness
Responsibilities
Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed. Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices
Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient’s visit to the office
Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments; maintaining calendars; coordinating with other clinical services
Collect and count cash receipts and daily deposits. Ensures balanced cash drawer daily
Maintains order and cleanliness throughout the clinic. Performs housekeeping duties of assigned area by routine and periodic cleaning
Qualification
Required
High school diploma or equivalent
Preferred
Medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agency
Company
UNC Health
Our mission is to improve the health and well-being of North Carolinians and others whom we serve.
Founded in 1952
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Ellington
President UNC Health Care - Network Hospitals and EVP CFO UNC Hospitals at Chapel Hill
Jeff Lindsay
President and Chief Operating Officer
Recent News
2025-09-12
Seattle TechFlash
2025-04-22
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